Technical Issues

1,206 topics in this forum

1. How can we contribute as a company

   By stockimagesbank, May 18
   • 6 replies
   • 271 views
   • 
   • Alex Shutterstock
   • 7 hours ago

2. Help please - Title or Keyword Trademark Rejected Photo

   By djile, Wednesday at 02:16 PM
   • 2 replies
   • 55 views
   • 
   • djile
   • 8 hours ago

3. Public page URL

   By Hermes Video, 13 hours ago   

   • portfolio
   • 0 replies
   • 20 views
   • 
   • Hermes Video
   • 13 hours ago

4. Images look lower quality after upload (large files from 5dsr)

   By Whiterock Visual, Thursday at 10:18 AM
   • 1 reply
   • 43 views
   • 
   • Mark Godden
   • 16 hours ago

5. MISSING IMAGES thread, Read this before reporting

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   By vincent shutterstock, February 4, 2014
   • 572 replies
   • 36,097 views
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   • SANTAMON CHANTANAWARANONT
   • 16 hours ago

6. Visible Trademark -- Clip contains visible brand names or logos.

   By leoaquino, 18 hours ago
   • 0 replies
   • 13 views
   • 
   • leoaquino
   • 18 hours ago

7. Vectors larger than 15Mb are still being rejected

   By milagrosvita, Wednesday at 08:30 AM
   • 16 replies
   • 150 views
   • 
   • AKaiser
   • Thursday at 10:56 PM

8. Id vertification

   By Dahero, Thursday at 08:35 PM
   • 0 replies
   • 22 views
   • 
   • Dahero
   • Thursday at 08:35 PM

9. Footage not processed after FTP uploading

   By trucic, May 20
   • 23 replies
   • 274 views
   • 
   • Sheila Fitzgerald
   • Thursday at 04:27 PM

10. FOOTAGE UPLOAD ISSUE

    By KENAN KAYA, Tuesday at 11:36 AM   

    • footage
    • upload
    • (and 1 more)

      Tagged with:

      • footage
      • upload
      • issue
    • 6 replies
    • 88 views
    • 
    • Hermes Video
    • Thursday at 11:44 AM

11. If you are having issues uploading with FTP

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    By vincent shutterstock, October 26, 2015
    • 173 replies
    • 9,828 views
    • 
    • Guliveris
    • Wednesday at 09:35 PM

12. appeal process for rejected images

    By MTHouston, Wednesday at 03:17 AM
    • 3 replies
    • 65 views
    • 
    • paula french
    • Wednesday at 02:27 PM

13. Web uploader doesn't work

    By Whiteaster, Wednesday at 07:22 AM   

    • upload
    • 7 replies
    • 141 views
    • 
    • milagrosvita
    • Wednesday at 01:41 PM

14. Problems uploading Vectors

    By fredex, Tuesday at 05:24 PM   

    • vector
    • upload
    • (and 1 more)

      Tagged with:

      • vector
      • upload
      • error
    • 1 reply
    • 38 views
    • 
    • Elena Zekria
    • Wednesday at 01:34 PM

15. How to get support?

    By Linda Bucklin, May 19
    • 14 replies
    • 249 views
    • 
    • Michael Warwick
    • Wednesday at 01:29 PM

16. New Approved Files

    By Raw Design, May 9
    • 16 replies
    • 632 views
    • 
    • Stock Market Films
    • Wednesday at 06:12 AM

17. About keywords being plural or singular

    By Marcel Brekelmans, Sunday at 10:24 AM   

    • keywords
    • plural
    • (and 1 more)

      Tagged with:

      • keywords
      • plural
      • singular
    • 1 reply
    • 77 views
    • 
    • fredex
    • Tuesday at 05:32 PM

18. Lost Shutterstock checks

    By Linda Bucklin, May 19
    • 1 reply
    • 87 views
    • 
    • Alex Shutterstock
    • Tuesday at 03:34 PM

19. Keep getting rejected for "EPS Format -- EPS file must be compatible with Illustrator version 8 or 10."

    By OddCatt, Monday at 07:46 PM
    • 2 replies
    • 62 views
    • 
    • AKaiser
    • Tuesday at 01:59 PM

20. Web upload page not working at all?

    By okiepony, Monday at 11:59 AM   

    • upload
    • error
    • (and 2 more)

      Tagged with:

      • upload
      • error
      • not working
      • web upload
    • 1 reply
    • 77 views
    • 
    • okiepony
    • Tuesday at 05:36 AM

21. Uploading to shutterstock Critique forum

    By KamalPurewall, May 17
    • 3 replies
    • 87 views
    • 
    • Kornel Mizdalski
    • Monday at 06:58 PM

22. Does this images suitable for stocks (I don’t have Press Credentials)

    By Alexlky, Monday at 04:24 PM
    • 0 replies
    • 50 views
    • 
    • Alexlky
    • Monday at 04:24 PM

23. Solving Time-Out issues with FTP

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    By vincent shutterstock, May 19, 2015
    • 25 replies
    • 3,876 views
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    • foxie
    • Monday at 04:20 PM

24. Contributor summary page not loading

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    By jeremyrichards, April 28   

    • contributor
    • page
    • (and 1 more)

      Tagged with:

      • contributor
      • page
      • problem
    • 28 replies
    • 749 views
    • 
    • Whiteaster
    • Monday at 02:58 PM

25. A reference image is required for this image?

    By paula french, May 19   

    • reference
    • image
    • (and 2 more)

      Tagged with:

      • reference
      • image
      • required
      • illustration
    • 1 reply
    • 64 views
    • 
    • paula french
    • May 19