Aranami Posted December 18, 2019 Share Posted December 18, 2019 How can we know that Shutterstock is accounting for our sales? It is not the first time I see on the map some sales that are not reflected in the activity summary. 1 Link to post Share on other sites
Louis W Posted December 18, 2019 Share Posted December 18, 2019 Usually there is a delay between what is shown on the map and your download stats. Within a day, everything should be aligned perfectly. 2 Link to post Share on other sites
Peter_ml Posted December 18, 2019 Share Posted December 18, 2019 Currently there is problem with this. In list you see your current time, in table you see New York time. So, in Spain you have 6 hours difference and all your sales from 0 to 6 o'clock at night will goes to day before, but in list you will see them in current day. For this sale on 17.12 - check on table in 16.12 3 Link to post Share on other sites
Roxane 134 Posted December 18, 2019 Share Posted December 18, 2019 4 minutes ago, Peter_ml said: Currently there is problem with this. In list you see your current time, in table you see New York time. So, in Spain you have 6 hours difference and all your sales from 0 to 6 o'clock at night will goes to day before, but in list you will see them in current day. For this sale on 17.12 - check on table in 16.12 Yes...I've noticed this for quite some time now! 1 Link to post Share on other sites
Aranami Posted December 18, 2019 Author Share Posted December 18, 2019 thanks you!! 1 Link to post Share on other sites
paula french Posted December 18, 2019 Share Posted December 18, 2019 Yes noticed this too - it shows on the map / recent downloads with todays date, but nothing in earnings summary - it normally doesn't take this long to show there, so must be another glitch., Link to post Share on other sites
Whiteaster Posted December 18, 2019 Share Posted December 18, 2019 15 minutes ago, paula french said: Yes noticed this too - it shows on the map / recent downloads with todays date, but nothing in earnings summary - it normally doesn't take this long to show there, so must be another glitch., Check those recent downloads in your yesterday's earnings. Sales from early today (EU) are shown in earnings summary by US time. I reported it last week and Kate promised to look at it. 1 Link to post Share on other sites
Aranami Posted December 18, 2019 Author Share Posted December 18, 2019 AH, I see what has happened. On the map it says it was 17 but in the summary, it was on 16 2 Link to post Share on other sites
Whiteaster Posted December 18, 2019 Share Posted December 18, 2019 @jean-francois me, could you please explain in words what is wrong with my comment? Many people are reporting the same bug, still you are just shooting your red arrows. Grow up man! 3 Link to post Share on other sites
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