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Improvements to the Contributor Portfolio Page!


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15 minutes ago, Kate Shutterstock said:

Hi @Peter_ml and @Whiteaster,

Thanks for pointing this out. The images or videos inside a collection are not actually supposed to be sortable, so the bug here is that the sort option is displayed on the page. Doh! 

Because the order of items in a collection matters (the first one is the cover, for example), we don't allow customers to sort inside a collection. We have a fix that will remove the sort selector from the page which we're hoping to push out later today.

Thanks!

 

Some of my group photos are not linking to the set. When clicking on the set picture link in my group tab. The link just goes back to the main port page of all my photos. There are still some bugs yet. 

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Why can't I sort images by submission date? A lot of buyers (myself included) specifically want to see the latest/freshest images added to the portfolio... not just what Shutterstock are the most popu

Improvement?? Now I can no more see the images by "Last Approved" … Frankly, I am curious to know how many customers may be interested in our "great avatar", our "social" links, our biographies

I agree PLEASE BRING BACK sort by newest!

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3 hours ago, Kate Shutterstock said:

Hi @Peter_ml and @Whiteaster,

Thanks for pointing this out. The images or videos inside a collection are not actually supposed to be sortable, so the bug here is that the sort option is displayed on the page. Doh! 

Because the order of items in a collection matters (the first one is the cover, for example), we don't allow customers to sort inside a collection. We have a fix that will remove the sort selector from the page which we're hoping to push out later today.

Thanks!

 

Thank you Kate for clarifying this, though I was hoping it is a new feature.

Could you please explain, is the first image (the cover image) determined by the algorithm too? It doesn't seem to be the first neither by date nor by download but it shows up on every page (as first) of a given set.

It would be nice to let us choose the cover image.

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5 minutes ago, Studio 2 said:

You can still choose the cover image of a collection if that's what you mean. In catalogue manager go into the collection and click on the little cover image and then the one you want to be in its place. It updates it but not always immediately. 

Yep, see the screenshots here. 

 

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Hi @Irina Karetina - I am able to see your portfolio without any issues. Have you tried restarting your browser or clearing cache and cookies? Are other folks on the forum able to see Irina's portfolio?

Thanks @dani3315 This is also a known issue that I've reported to my colleagues who are responsible for those thumbnails. It may be a few weeks before that can be resolved, as many people are taking time out for the holidays.

Thanks,

Kate

 

irina-port.png

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On 12/30/2019 at 12:49 PM, Heide Pinkall said:

The newly sold images are still not moving up in the "top sellers"...
This problem is still not solved @Kate Shutterstock

After the holidays are over now - can this problem PEASE be fixed???
Recently sold pictures still remain at the place they have been before... (at least in my port)
I think it does not make a lot of sense if the "Top Images" look quite similar to "Fresh Content" 😉
Thank you in advance
@Kate Shutterstock @Jeff De

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On 1/6/2020 at 11:24 AM, Heide Pinkall said:

After the holidays are over now - can this problem PEASE be fixed???
Recently sold pictures still remain at the place they have been before... (at least in my port)
I think it does not make a lot of sense if the "Top Images" look quite similar to "Fresh Content" 😉
Thank you in advance
@Kate Shutterstock @Jeff De

Hm... after it had been working for about two days, the recently sold pictures do not move up again 😞

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19 hours ago, Kate Shutterstock said:

Thanks for your patience!

My colleagues have assured me they're working on this and we'll see a fix soon that will more consistently re-order your portfolio based on recent downloads. I'll keep you posted. 

@Kate Shutterstock Thanks for the info.

Are your colleagues also fixing the problem of not being able to set ‘Fresh Images‘ as the default setting for portfolios? Also now that Jeff has jumped ship, are you the person who’s going to liaise with the forum about Shutterstock issues? 

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