paula french Posted November 12, 2019 Share Posted November 12, 2019 A minor glitch - the map doesn't appear to be updating - my last 3 sales are not showing - wish it was because they were SOD (as I know they don't always show), but they're just subs. Anyone else noticed this? No big deal, but thought I'd mention it ;o) Link to post Share on other sites
Gunter Nuyts Posted November 12, 2019 Share Posted November 12, 2019 Since yesterday the same problem. Link to post Share on other sites
Whiteaster Posted November 12, 2019 Share Posted November 12, 2019 54 minutes ago, paula french said: A minor glitch - the map doesn't appear to be updating - my last 3 sales are not showing - wish it was because they were SOD (as I know they don't always show), but they're just subs. Anyone else noticed this? No big deal, but thought I'd mention it ;o) I have no problems with the map but the site is very slow and video upload doesn't work for me at the moment. Link to post Share on other sites
Roxane 134 Posted November 12, 2019 Share Posted November 12, 2019 Since yesterday afternoon I noticed the same thing and it still isn't updating.... Link to post Share on other sites
Wattlebird Posted November 12, 2019 Share Posted November 12, 2019 same - i started a thread for this a few days ago but there have been few replies Link to post Share on other sites
hiv360 Posted November 13, 2019 Share Posted November 13, 2019 same// a few days Link to post Share on other sites
paula french Posted November 13, 2019 Author Share Posted November 13, 2019 More worrying is that approved images are not showing in my port - I know this can take up to 3 days, but they normally show up before that ! Link to post Share on other sites
Roxane 134 Posted November 13, 2019 Share Posted November 13, 2019 1 minute ago, paula french said: More worrying is that approved images are not showing in my port - I know this can take up to 3 days, but they normally show up before that ! I wonder if they're doing a whole website overhaul or update....mine generally seem to appear within 48 hours at the moment and my map worked for the first time about an hour ago, let's see if that's fixed now! Link to post Share on other sites
Benedek Alpar Posted November 13, 2019 Share Posted November 13, 2019 My approved images shows after two days, from 10 sales 2 not shows on the map. Link to post Share on other sites
1000 Words Photos Posted November 13, 2019 Share Posted November 13, 2019 9 minutes ago, Roxane 134 said: I wonder if they're doing a whole website overhaul or update....mine generally seem to appear within 48 hours at the moment and my map worked for the first time about an hour ago, let's see if that's fixed now! I recall Jeff mentioning that Shutterstock is working on a new map experience and that we could till then have some smaller issues. 1 Link to post Share on other sites
Ackab Photography Posted November 14, 2019 Share Posted November 14, 2019 On 11/12/2019 at 5:55 PM, paula french said: A minor glitch - the map doesn't appear to be updating - my last 3 sales are not showing - wish it was because they were SOD (as I know they don't always show), but they're just subs. Anyone else noticed this? No big deal, but thought I'd mention it ;o) Same here Link to post Share on other sites
CFH DESIGN Posted November 14, 2019 Share Posted November 14, 2019 Can Jeffde let us know if this Map update will bring back the Map for Footage clips? It would be great to be able to see where the clips are purchased as I have to pay 30% withholdings on every clip sold in the USA, which I don't find out until the following month. Link to post Share on other sites
HodagMedia Posted November 14, 2019 Share Posted November 14, 2019 On 11/12/2019 at 10:55 AM, paula french said: A minor glitch - the map doesn't appear to be updating - my last 3 sales are not showing - wish it was because they were SOD (as I know they don't always show), but they're just subs. Anyone else noticed this? No big deal, but thought I'd mention it ;o) And even when I get a review in minutes, it's taking longer than before to show in my portfolio. Like a day, which is longer than usual for me. I'm assume/guess map updating is along the same lines, meaning, server updates are slow or less frequent now. Link to post Share on other sites
Sheila Fitzgerald Posted November 14, 2019 Share Posted November 14, 2019 18 minutes ago, HodagMedia said: And even when I get a review in minutes, it's taking longer than before to show in my portfolio. Like a day, which is longer than usual for me. I'm assume/guess map updating is along the same lines, meaning, server updates are slow or less frequent now. At least the photos are eventually showing up. We were advised to resubmit already accepted video clips that are stuck with empty thumbnails in the review queue 😿 Link to post Share on other sites
HodagMedia Posted November 15, 2019 Share Posted November 15, 2019 15 hours ago, Sheila Fitzgerald said: At least the photos are eventually showing up. We were advised to resubmit already accepted video clips that are stuck with empty thumbnails in the review queue 😿 Oh I forgot, videos are more of an issue than photos. I stopped trying to upload video because I have such nasty, terrible, unreliable, slow... and a bunch more negative words, for crappy High Speed Internet that's 1Mbps and too expensive. These people get subsidies for rural internet and claim they provide it. They don't! OK end of the rant. 😉 Yes video is different and takes longer, I forgot. Maybe it's that upgrade and map thing and we'll all be "excited" about the news. Because Link to post Share on other sites
James R Poston Posted November 15, 2019 Share Posted November 15, 2019 Just click your ruby slippers 3 times and repeat ...... "exciting new features, exciting new features, exciting new features" Link to post Share on other sites
Sheila Fitzgerald Posted November 15, 2019 Share Posted November 15, 2019 Sorry Pete. I wasn't trying to put video above photos. I have way more photos than videos in my port too. I was just verbalizing frustration and didn't mean anything by it. Link to post Share on other sites
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