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Alex Shutterstock

We've been busy! Introducing the "Reviewed" tab and Keyword Suggestions for Videos.

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On ‎8‎/‎7‎/‎2018 at 7:36 PM, Alex Shutterstock said:

We've been busy! 

Yeah, we noticed ? ? :

Quote

"We're sorry, but we were not able to load this contributor's gallery at the moment. Please try again. If the problem continues, please reach out to our customer support."

"Sorry! We're having some issues loading this data right now. Please check back later"

"We’re sorry, but we were not able to deliver any search results at the moment. Please try again. If the problem continues, please reach out to our customer support." 

 

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1 hour ago, Whiteaster said:

Yes, now everything is kaput. Good work SS.

Yeah, yesterday it was quite funny. 

Today it is as funny, as irritating.

It's absolutely collapsed. 

Irritated, irritated, irritaed.....

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10 minutes ago, Kate Shutterstock said:

Hi Everybody,

Site slowness is ongoing. This appears to be the result of a fire and a severed fiber line near one of our data centers. We're doing all we can - thanks for hanging in there. we will update when we have more information.

Thanks for info.

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Hi again,

We are on the road to a full recovery. Image and video counts are showing consistently in the dashboard now.

Uploaded images and videos (web and FTP) are processing but there is still a significant delay. You may have to wait a couple of hours to see your content in the submit page.  We appreciate your patience. 

The latest report from my colleagues on the tech side is that in about 8 hours, processing times will be back to normal (a minute or less). Thanks for hanging in there with us. 

K

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6 hours ago, Kate Shutterstock said:

Hi again,

We are on the road to a full recovery. Image and video counts are showing consistently in the dashboard now.

Uploaded images and videos (web and FTP) are processing but there is still a significant delay. You may have to wait a couple of hours to see your content in the submit page.  We appreciate your patience. 

The latest report from my colleagues on the tech side is that in about 8 hours, processing times will be back to normal (a minute or less). Thanks for hanging in there with us. 

K

Thank you Kate especially for all the updates, it's nice to hear from Admin with regular reports when something like this happens.

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47 minutes ago, paula french said:

Thank you Kate especially for all the updates, it's nice to hear from Admin with regular reports when something like this happens.

Yes!

+1

Good job, Kate! Glad you are here.

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Hi everyone,

We want to thank you all for your patience during the issues that our site experiencing over the last couple of days. The most recent outage was caused by one of our third party data centers having issues that impacted all their clients. Our tech teams have been working hard and we’re relieved to see the customer and contributor site back to normal and functional.

Again, thanks for your patience and understanding.

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On 8/8/2018 at 5:50 AM, John Grummitt said:

what I'd like to see on this reviewed tab i the ability to resubmit directly from there if the issue is metadata related e.g. forgetting to mark something a editorial when you submit an editorial image. That would make thing much easier.

+1 +1 +1

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On 8/7/2018 at 8:36 PM, Alex Shutterstock said:

Rejected tab is now Reviewed tab

 

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By popular demand we’ve replaced the "Rejected" tab with the "Reviewed" tab. Your rejected and approved content from the last 21 days will now be in one easy place to find. As an added bonus, you also have the ability to filter for just Approved or just Rejected content!

 

Keyword Suggestions for Videos

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We also want to introduce the auto keyword tool for videos. Suggested keywords can be applied to videos you are submitting, or to your previously approved clips. Whenever you create or edit metadata for your content, remember to keep in mind our Title and Keyword Guidelines.


 


 

Keyword Suggestions for Videos

very helpfull thing , thank you )

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