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wanderlust86

IPTC Metadata for footage not recognized in the new Submit section

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Dear Shutterstock people,

I've been trying to upload my media (specifically, footage), already keyworded in Adobe Bridge, but the keywords and descriptions are ignored by the new "To Submit" page. I am filling the IPTC fields, IPTC_Description and IPTC_Keywords, which in Bridge also fill the standard (base) keywords and description fields in the file info.

Any idea why this is going on? For the staff, I now have one test file, uploaded and ready to submit, that contains metadata but which do not appear in the "To Submit" page, meaning I'd have to redo the work.

Help very much appreciated!

Thanks,

Elio

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