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D. Ribeiro

Unable to submit files - submit button not working

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Hello,

The title of the topic should be self explanatory, but just in case, the submit button isn't doing anything. I put in the description, add keywords, select category, etc, the usual, then, when I press the submit button, nothing happens.

Please look into this. Thank you.

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@D. Ribeiro thanks for reporting it.

Few contributors reported similar issues on a different thread. They were unable to submit anything after getting a red keyword that couldn't be edited. I am not sure if this is related to your issue. Apparently it is back to normal and contributors are able to submit. 

Try again and let us know if the issue remains.

Thanks.

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18 minutes ago, Alex Shutterstock said:

@D. Ribeiro thanks for reporting it.

Few contributors reported similar issues on a different thread. They were unable to submit anything after getting a red keyword that couldn't be edited. I am not sure if this is related to your issue. Apparently it is back to normal and contributors are able to submit. 

Try again and let us know if the issue remains.

Thanks.

Trying now and will reply back. Thank you.

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I can't log in shutterstock FTP to upload videos, since I changed my password few days ago.
I can use username/password to login on website, but cant' on FTP.

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