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On 4th May I received an email that my payment ( $1939.24 ) would be sent out by the 15th of the month ( Payment Type: Paypal). However, I have not received it so far. I have written to Support about this situation, but have not received any reply... I can only hope that my problem will be noticed by a SS forum administrator and some measures will be eventually taken.

(iulias, Shutterstock Contributor ID: 959710)

Here is the copy of the e-mail:

 

Shutterstock

<noreply@shutterstock.com>
4 May 2017 г., 0:50
3181503@gmail.com
 
Dear Iulia Dmitrievna,

Just thought you would like to know that your Shutterstock earnings have been calculated and will be sent out by the 15th of the month.

Your Shutterstock Contributor ID: 959710
Payment Type: Paypal
Total Payment: $1939.24

If you make more than your minimum payout amount in the next month, you can expect your next Shutterstock payment update on 2017-06-01.

Thanks!
Shutterstock Support

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Hello iulias,

Thanks for your post. 

We have already received and replied to your email regarding this issue and Contributor Support is currently handling your case. 

On a separate note, for security reasons, please refrain from posting on the forum any personal information about your contributor account.

All the best,

Alex

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Dear Alex,

Thank you for your reply.
I thought that this sum, $1939.24, was a part of my payments for
February 2017 and March 2017, which I expected to receive by two bank
checks ($1066.19 for February and $1423.93 for March 2017). In
February and March 2017 my preferred payment mode was bank checks.
Since I have not received any of these checks so far, I thought that
SS decided to transfer to me my payments for February and March via
PayPal (my currently preferred payment mode).
Please explain when these checks were sent to me via postal mail.
Judging from my previous experience with postal services (Tax Forms
sent to me by SS), it takes no more than one month to receive a letter
from SS.

Thank you very much in advance.
Iulia Shevchenko  (iulias, Shutterstock Contributor ID: 959710)

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Hello iulias,

Our Contributor Care Representative handling your case will be able to answer your questions and provide you the correct information.

All the best,

Alex 

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Dear alex

I didn't receive payment on my payoneer. And this 20 february. Iam waiting for my first payment from7th to 15th . But i not receive. But i receive on my email my payment and i see on my history payment.but i nit receive on my payoneer . Thankyou

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13 hours ago, Alex Shutterstock said:

@westxcd Our Contributor Care Team has received your message and they will be replying to you with the information regarding the payment status.

 

Okay. Thank you. I receibe email from contributor care team. I will get my payment on next month. But i did'nt see on delay payment in my dashboard.. 

 

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Hi! On the 3th of Jul I received e-mail:

Your latest payment has been calculated and will be paid out later this month.

Total Payment: $38.50 (To be paid by 2020-07-15) 

Your Shutterstock Contributor ID: 247973986

Payment Type: Paypal

Payment Email: dharmendrashakya51@gmail.com

But I haven't received any money via PayPal. Dear Shutterstock, can you send me the payment please?

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