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Alison Allen

Profile Photo Not Uploading in Public Information

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I cannot upload a profile photo in my Public Information section.  I have tried various photos and various sizes within the parameters given but still I just get "unable to upload profile photo".

 

I have made contact a couple of times via email but have not received a reply.

 

Any answers on this please?

 

Many thanks

:)

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Hi,

 

For your profile picture to upload successfully, it must meet all four of these criteria:

1. Be perfectly square
2. Be in JPG format 
3. Have a max file size of 500 kb 
4. Be at least 60 x 60 px

 

All the best,

 

Alex

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Hi,

 

For your profile picture to upload successfully, it must meet all four of these criteria:

 

1. Be perfectly square

2. Be in JPG format 

3. Have a max file size of 500 kb 

4. Be at least 60 x 60 px

 

All the best,

 

Alex

I trying do change my profile picture since saturday without success, a 19kb JPEG 60x60 even then doesn't work :/

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I have tried it all, still dont work.It say uploaded, but I cant see any picture there.

Square picture, less than 500Kb, jpg-fprmat (size 600x600px)...

Confused now...any suggestions?

I attach my image and see if any of you can help me fix this...

Jesper

hakerod.jpg

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