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MISSING IMAGES thread, Read this before reporting

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On 1/21/2018 at 4:15 AM, paula french said:

Having had a photo accepted - if I look at it in approved the thumbnail is there, but if I click on it - it says 400 Bad Request It's less than 24 hrs since approval so will wait a day or so, but normally when approved you can click and see it immediately (I think)?

Anyone having this difficulty?

Yes, very common, and it comes and goes. I can look at the approved image but it's not in my collection. Same as all the rest of possible error/404 not found issues. Wait at least 72 hours for the whole network to get caught up. I've had sale for files that I can't see. :D So someone can see them?

 

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Hi,

Images were submitted on 13/12/2017, approved, but still not shown or searchable in my portfolio. 

Batch and image ID:

202689169 (774041815)

202688845  (774041512)

202688146 (774040849)

202687282 (774040063)

202687270 (774040048)

202687273 (774040051)

202687276 (774040054)

202687279 (774040057)

202687285 (774040060)

202687267 (774040042)

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Hi,

There has been some kind of processing errors with these files in batches dated the 3-8-2018. I have files were approved, but are not showing in my portfolio after several days, not found in search results or the video clip is no longer available. These are the files:

1008353545

1008350581

1008350566

1008350569

1008350554

1008350572

1008350557

1008350575

1008350560

1008350578

1008350563

 

Thanks,

 

Chris

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For me too:

1008358744

1008358786

1008358486

1008358789

1008358492

1008358495

1008358498

1008358501

1008358504

1008358507

1008358510

1008358513

1008358516

1008358519

1008358522

1008358525

1008358528

1008358531

1008358534

Thank you

 

 

 

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Hi,

 

My videos are not showing up  even after 72 hours. Their ID are as follows:

 

12133030, 12133024, 12133021, 12133015, 12133018, 12133027, 12117949, 12117955, 12117952, 12117943, 12117940, 12086881, 12086878, 
12086872, 12086875, 12086884, 12086887, 12086890, 12017410, 12017416, 12017404, 12017413, 12017407, 

 

Thanks.

Regards,

 

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On 13.03.2018 at 5:46 PM, Hafidz Abdul Kadir said:

Hi,

 

My videos are not showing up  even after 72 hours. Footage Clip Id are as follows:

1008568225, 1008568207, 1008568048, 1008567235, 1008567211, 1008567166, 1008567157, 1008768794, 1008768779, 1008768776, 1008768773, 1008768746, 1008768740, 1008768716, 1008660070, 1008660049, 1008660040, 1008660034, 1008660022, 1008768863, 1008768800

Thanks.

Regards,

 

 

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The following 4K video clips are not showing up in my portfolio (they do show up in the catalog manager though). The first 8 clips, it's been well over 72 hours since they were accepted.

 

12429335. 03/19/2018

12404585. 03/19/2018

12341224   03/16/2018

12341203   03/16/2018

12341206. 03/16/2018

12304990. 03/15/2018

12304993. 03/15/2018

12249475. 03/14/2018

12249472. 03/14/2018

12248512   03/14/2018

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16 hours ago, Sergey said:

My videos are not showing up  even after 72 hours. Footage Clip Id are as follows:

1008568225, 1008568207, 1008568048, 1008567235, 1008567211, 1008567166, 1008567157, 1008768794, 1008768779, 1008768776, 1008768773, 1008768746, 1008768740, 1008768716, 1008660070, 1008660049, 1008660040, 1008660034, 1008660022, 1008768863, 1008768800

Thanks.

Regards,

 

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My approved videos are not showing in search even after 72 hours. I give the message "We're sorry, this clip is no longer available"

1008476671, 1008476674, 1008476677, 1008476680, 1008476683, 1008476686, 1008476689, 1008476695, 1008532678, 1008532681, 1008532684, 1008532687, 1008532690, 1008532723, 1008532726, 1008556252, 1008556267, 1008644071, 1008644083, 1008644101, 1008644104, 1008644107, 1008644110, 1008644113, 1008644116, 1008644119, 1008644122, 1008736241, 1008736244, 1008736247, 1008736250, 1008736253, 1008736256, 1008736259, 1008736262, 1008736265, 1008736268, 1008736271, 1008736277, 1008736283, 1008736286, 1008736289, 1008736292, 1008736295, 1008736298, 1008736304, 1008736307, 1008736310, 1008736313, 1008736316, 1008736319, 1008736349, 1008736355, 1008778067, 1008778070, 1008778073, 1008778076, 1008778079, 1008778082, 1008778085, 1008778088, 1008778091, 1008778094, 1008778097, 1008778100, 1008827681, 1008827684, 1008827687, 1008827690, 1008827693, 1008827696, 1008827699, 1008827702, 1008827705, 1008827708, 1008827711, 1008827717, 1008827720, 1008827723, 1008827726, 1008827729, 1008827735, 1008859052, 1008859055, 1008859058, 1008859061, 1008859064, 1008859067, 1008859070, 1008859073, 1008859076, 1008859079, 1008859082, 1008859085, 1008859088, 1008859091, 1008859094

Please fix this issue

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Good day! Indicated the ID of the footage, the date of Approve, 
in brackets - the date of the electronic notice of Approve. 
(clips were not displayed in the portfolio in 72h): 

01. 1008497626 - appr: 03.14.2018 (e-mail - 03.15.2018) 
02. 1008497665
03. 1008497662
04. 1008497659
05. 1008497656
06. 1008497653
07. 1008497650
08. 1008497647
09. 1008497641
10. 1008497638

01. 1008570400 - appr: 03.15.2018 (e-mail - 03.18.2018) 
02. 1008570397
03. 1008570394
04. 1008570391
05. 1008570388
06. 1008570385
07. 1008570382
08. 1008570379
09. 1008570376
10. 1008570373
11. 1008570370
12. 1008570367
13. 1008570364
14. 1008570361
15. 1008570463
16. 1008570460
17. 1008570457
18. 1008570454
19. 1008570451
20. 1008570448
21. 1008570445
22. 1008570442
23. 1008570439
24. 1008570436
25. 1008570433
26. 1008570430
27. 1008570427
28. 1008570424
29. 1008570421
30. 1008570418
31. 1008570415
32. 1008570412
33. 1008570409
34. 1008570406
35. 1008570403
36. 1008570490
37. 1008570487
38. 1008570484
39. 1008570481
40. 1008570478
41. 1008570475
42. 1008570472
43. 1008570469
44. 1008570466

01. 1008647455 - appr: 03.18.2018 (e-mail - 03.19.2018) 
02. 1008647452
03. 1008647449
04. 1008647446
05. 1008647443
06. 1008647437
07. 1008647434
08. 1008647431
09. 1008647458

01. 1008752501 - appr: 03.20.2018 (e-mail - 03.21.2018) 
02. 1008752492
03. 1008752486
04. 1008752483

The following clips are shown in the portfolio, 
but do not have keywords and a description field (metadata), 
(but, in the Catalog manager everything is in place): 

- appr: 03.13.2018 (e-mail - 03.13.2018) and 03.10.2018 (e-mail - 03.11.2018)
01. 1008370483
02. 1008370480
03. 1008370465
04. 1008370459
05. 1008370453
06. 1008370450
07. 1008421279
08. 1008421273
09. 1008421264
10. 1008421255
11. 1008421252
12. 1008421246
13. 1008421243
14. 1008421240
15. 1008421237
16. 1008421231
17. 1008421228
18. 1008421225
19. 1008421222
20. 1008421234
21. 1008421249
22. 1008421276
23. 1008370456
 

Thank you!

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Hi,

 

My videos are not showing up  in my gallery even after 72 hours. They are only visible in the approved section and in the catalogue manager. Their ID are as follows:

1008459874, 1008459871, 1008459868, 1008459862, 1008459859, 1008429400, 1008429397, 1008429394, 1008429391, 1008784970, 1008784967, 1008784961, 1008745622, 1008745619, 1008745616, 1008745613, 1008712429, 1008712348, 1008712345, 1008712342, 1008712339, 1008657634, 1008657631, 1008657628, 1008633772, 1008633769, 1008633766, 1008633763, 1008559348, 1008881222, 1008881219, 1008881216, 1008873290, 1008873287, 1008873284, 1008873275, 1008842912, 1008842909, 1008842906, 1008842903, 1008842900, 1008784973

 

Thanks.

Regards,

 

 

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Hi,

 

My videos are not showing up  even after 72 hours. Footage Clip Id are as follows:

1008568225, 1008568207, 1008568048, 1008567235, 1008567211, 1008567166, 1008567157, 1008768794, 1008768779, 1008768776, 1008768773, 1008768746, 1008768740, 1008768716, 1008660070, 1008660049, 1008660040, 1008660034, 1008660022, 1008768863, 1008768800

Thanks.

Regards,

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Hi,

I have files were approved, but are not showing in my portfolio after several days, not found in search results or the video clip is no longer available. These are the files:


1008568225, 1008568207, 1008568048, 1008567235, 1008567211, 1008567166, 1008567157, 1008768794, 1008768779, 1008768776, 1008768773, 1008768746, 1008768740, 1008768716, 1008660070, 1008660049, 1008660040, 1008660034, 1008660022, 1008768863, 1008768800

Thanks.
Regards,

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Hello,

These video clips were approved on March 18 but still don't appear in my portofolio.

Thank you for your assistance,

 

 

ID du lot Date d'envoi Clips vidéo du lot
12247222 03/14/2018 1
12247207 03/14/2018 1
12247195 03/14/2018 1
12247228 03/14/2018 1
12247213 03/14/2018 1
12247198 03/14/2018 1
12247216 03/14/2018 1
12247204 03/14/2018 1
12247219 03/14/2018 1
12247210 03/14/2018 1
12247225 03/14/2018 1
12247201 03/14/2018 1
12247147 03/14/2018 1
12247171 03/14/2018 1
12247174 03/14/2018 1
12247150 03/14/2018 1
12247177 03/14/2018 1
12247183 03/14/2018 1
12247153 03/14/2018 1
12247186 03/14/2018 1
12247180 03/14/2018 1
12247156 03/14/2018 1
12247141 03/14/2018 1
12247189 03/14/2018 1
12247165 03/14/2018 1
12247159 03/14/2018 1
12247144 03/14/2018 1
12247192 03/14/2018 1
12247168 03/14/2018 1
12247162 03/14/2018 1
12247105 03/14/2018 1
12247132 03/14/2018 1
12247117 03/14/2018 1
12247135 03/14/2018 1
12247120 03/14/2018 1
12247138 03/14/2018 1
12247129 03/14/2018 1
12247108 03/14/2018 1
12247123 03/14/2018 1
12247114 03/14/2018 1
12247126 03/14/2018 1
12247111 03/14/2018 1

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I think it's over 2 days now that my video still not up in my port

 

12535832

03/22/2018 1
12535805 03/22/2018 1
12535787 03/22/2018 1
12535502 03/22/2018 1
12535484 03/22/2018 1
12535421 03/22/2018 1
12535385 03/21/2018 1
12535364 03/21/2018 1
12535166 03/21/2018 1
12535055 03/21/2018 1
12535010 03/21/2018 1
12534974 03/21/2018 1
12534662 03/21/2018

1

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