Steve Bower Posted August 13, 2020 Share Posted August 13, 2020 Wilm & Christina, For your info. I also got this e-mail. This is actually the second request to download more images. Like a lot of us, I quit downloading after the new pricing structure. 3 Link to post Share on other sites
Wilm Ihlenfeld Posted August 13, 2020 Share Posted August 13, 2020 1 hour ago, Steve Bower said: Wilm & Christina, For your info. I also got this e-mail. This is actually the second request to download more images. Like a lot of us, I quit downloading after the new pricing structure. Thank you for this information, Steve! It reassures me to know that they would like more uploads. So it hurts them after all that many contributors do not act in the way they want to. 8 Link to post Share on other sites
RoJo Images Posted August 13, 2020 Share Posted August 13, 2020 5 hours ago, Wilm Ihlenfeld said: Hmmm, that's interesting, Christina. It would also be interesting to know how many other providers have also received this message. I haven't received anything like this. However, I'm one of the low uploaders, so shutterstock probably doesn't think I'm interesting. Anyways: every line you write is absolutely correct. I also got this today. I stopped uploading in June and deleted my images one by one in July. 1 Link to post Share on other sites
RoJo Images Posted August 13, 2020 Share Posted August 13, 2020 On 8/12/2020 at 4:49 AM, paula french said: If we are getting 0.10 now - surely it can't go lower than that in January - can it???? What it means that if you clawed you way up to a higher level they will put you right smack on the bottom of levels to one again in January. Link to post Share on other sites
Centrill Media Posted August 13, 2020 Share Posted August 13, 2020 I have cancelled the video footage rights and have stopped uploading stills. Will close out after I reach my next minimum payout. 1 Link to post Share on other sites
Tony Dunn Posted August 13, 2020 Share Posted August 13, 2020 51 minutes ago, RoJo Images said: What it means that if you clawed you way up to a higher level they will put you right smack on the bottom of levels to one again in January. yes, they are realy that mean and scrooge like 1 Link to post Share on other sites
Mirko Rosenau Posted August 13, 2020 Share Posted August 13, 2020 My images still for sale after account was deleted! So i finally had my account deleted today. My login is gone, with no access to my contributor page. Everything should be good now, but then I noticed that my images are still on Shutterstock. OK, I have seen this before, but nobody could download the images when trying to purchase them. This time is different. People are able to purchase my images and I do not even have any access anymore? That is criminal! Any thoughts? 1 Link to post Share on other sites
Centrill Media Posted August 13, 2020 Share Posted August 13, 2020 I believe I would get on the phone and call them. Best number I could find to reach them: +1 866-663-3954 Link to post Share on other sites
Banana Productions Posted August 13, 2020 Share Posted August 13, 2020 1 hour ago, Mirko Rosenau said: Man Im starting to regret shutterstock, The guys at dreamstime are also bad, they once put my images in a "free download spin off site of they´res." These sites are full of lies and deceit. Dreamstime wont let you delete your port all at once. My images still for sale after account was deleted! So i finally had my account deleted today. My login is gone, with no access to my contributor page. Everything should be good now, but then I noticed that my images are still on Shutterstock. OK, I have seen this before, but nobody could download the images when trying to purchase them. This time is different. People are able to purchase my images and I do not even have any access anymore? That is criminal! Any thoughts? 1 Link to post Share on other sites
Fierman Much Posted August 14, 2020 Share Posted August 14, 2020 at first i really hate this, because now i only got 0.17 from subscriber download. but i don't know why, in the last two month i got bigger earning than usual, especially last month. i got the highest earning in all times. does it mean i got lower earning from subsriber download, but bigger earning in regular download? Link to post Share on other sites
Wilm Ihlenfeld Posted August 14, 2020 Share Posted August 14, 2020 9 hours ago, Mirko Rosenau said: My images still for sale after account was deleted! So i finally had my account deleted today. My login is gone, with no access to my contributor page. Everything should be good now, but then I noticed that my images are still on Shutterstock. OK, I have seen this before, but nobody could download the images when trying to purchase them. This time is different. People are able to purchase my images and I do not even have any access anymore? That is criminal! Any thoughts? Hello, Mirko, i just tried this and can't find your image - screenshot attached. 2 Link to post Share on other sites
Wilm Ihlenfeld Posted August 14, 2020 Share Posted August 14, 2020 Yesterday I had my personal negative record. 50% of the downloads were those for $0.10 - despite level 5. 5 Link to post Share on other sites
Christina Hemsley Posted August 14, 2020 Share Posted August 14, 2020 1 hour ago, Wilm Ihlenfeld said: Yesterday I had my personal negative record. 50% of the downloads were those for $0.10 - despite level 5. Yes, unfortunately that’s as to be expected since more and more customers will buy those tempting, priced-to-sell subscription plans instead. This tips the income split even further in Shutterstock’s favor as they get to keep 100% of income from unused downloads in these plans. Cheeky f..ers 3 Link to post Share on other sites
Mirko Rosenau Posted August 14, 2020 Share Posted August 14, 2020 5 hours ago, Wilm Ihlenfeld said: Hello, Mirko, i just tried this and can't find your image - screenshot attached. Morning Wilm, I hope you are well! I just checked and all images are gone now. Still, this is not a good feeling. They where clearly for sale. Shutterstock was very clear to me that when I delete my account there will be no payout to me if I haven't reached the $35 yet. That means aby of my images that was sole yesterday Shutterstock keeps 100% of the money. That is steeling! Yesterday I sent them an email asking about what is going on. No response, but at least my images are gone now. 1 Link to post Share on other sites
Tony ALS Posted August 14, 2020 Share Posted August 14, 2020 On 8/13/2020 at 10:48 AM, Yuriy Chertok said: If anyone is thinking sanely, there are two simple steps: stop uploading new content and regularly remove images and videos from your portfolio. Stopped uploading last month and I'm deleting from my portfolio slowly! All exclusive on Alamy for new content now. 👎 to Shutterstock. 3 Link to post Share on other sites
Tony ALS Posted August 14, 2020 Share Posted August 14, 2020 1 minute ago, Tony ALS said: Stopped uploading last month and I'm deleting from my portfolio slowly! All exclusive on Alamy for new content now. 👎 to Shutterstock. Just replied to a post from Yuriy Chertok and the post and several others disappeared. this is clearly being monitored and periodically cleared out of information like the protest webpage link that was here just now! 3 Link to post Share on other sites
Neo Geometric Posted August 14, 2020 Share Posted August 14, 2020 All the same, the admins are silent ... Beautiful design and terrible events. 6 Link to post Share on other sites
Mirko Rosenau Posted August 14, 2020 Share Posted August 14, 2020 2 hours ago, Tony ALS said: Just replied to a post from Yuriy Chertok and the post and several others disappeared. this is clearly being monitored and periodically cleared out of information like the protest webpage link that was here just now! On Shutterstock's Facebook many contributors started commenting on new posts saying "Pay your contributors fairly!" Shutterstock removed all those comments as well. Plus, I cannot comment the at all anymore. lol 3 Link to post Share on other sites
Steve Boice Posted August 14, 2020 Share Posted August 14, 2020 Deactivated my video portfolio a few weeks ago. It isn't worth my time with these rates. I don't even know how anyone who works with models could begin to pay for production costs at this point. 5 Link to post Share on other sites
Steve Boice Posted August 14, 2020 Share Posted August 14, 2020 3 hours ago, Tony ALS said: Stopped uploading last month and I'm deleting from my portfolio slowly! All exclusive on Alamy for new content now. 👎 to Shutterstock. Same here. 4 Link to post Share on other sites
RoJo Images Posted August 14, 2020 Share Posted August 14, 2020 8 hours ago, Tony ALS said: Just replied to a post from Yuriy Chertok and the post and several others disappeared. this is clearly being monitored and periodically cleared out of information like the protest webpage link that was here just now! They can't take the time to answer any questions but they have time to scan the forums and remove what they don't like. 6 Link to post Share on other sites
Joe Herlong Posted August 15, 2020 Share Posted August 15, 2020 I not planning on uploading anything here anymore. Why should we give them our best images for basically free? They are getting rich on our backs, but they are biting the hand that feeds them. I'm averaging a little over $2.00 per sale on Adobe. I would have to sell 20 to 1 to make the same money here. Several other sites pay 50% from the start and I will be looking to expand where I post. 5 Link to post Share on other sites
txking Posted August 15, 2020 Share Posted August 15, 2020 So why are you taking more money from us when the service goes down? I'm still waiting 4 months for an answer to a question where support said they had to send it back to review. Where is this extra money that I'm paying shutterstock going? It's not going to support, it's not going to improve sales, it's not going any place that seems to be assisting me. why do I need to pay more for getting less? again 4 months without any response from support regarding issues with images. And sadly this is not the first time either. 4 Link to post Share on other sites
David Bostock Posted August 15, 2020 Share Posted August 15, 2020 For months I have had my Image and Footage sales set to the No option in Licensing Options on my account. However for some reason a few days ago they sold 2 of my videos for 58c each! how does that happen when I have No selected for both options in Licensing for Footage? 58c is a rip off! 6 Link to post Share on other sites
Wilm Ihlenfeld Posted August 15, 2020 Share Posted August 15, 2020 4 hours ago, txking said: I'm still waiting 4 months for an answer to a question where support said they had to send it back to review. I am still waiting for the announced answer from support on how exactly the downloads of our files for the Microsoft-Ads deal will be compensated. And my feeling tells me that I will never get an answer to that. 2 Link to post Share on other sites
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