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  1. Hi, I'm new to Shutterstock. I create photo compositions, paintings on photoshop and some other softwares, beside pure photography. Some of my work is based on photographs to which I apply filters, painting by hand with photoshop, retouch and some special effects. The result is more like an illustration than a photo, but it's still a photo that doesn't look like a photo any more. Should I submit it as a photo and explain the work I did, o should I upload it as an illustration? Does Shutterstock accept that kind of work?Thanks!
  2. Please add information on how many images have been uploaded in a week and how many left? until when that image limit upload?? Please Give me information
  3. Hi all, Recently I got technical problems while uploading my images to Shutterstock. Within this post I attach my original image and dimension and also the images that has been recieved by Shutterstock. Do you guys have any explanation or how to solve this problem? Thanks in advance.
  4. hello, I'm new here. Recently I wanted to submit my photo of a dirty ball. But it got rejected because it got "too much noise". I think they mistaken the scratches on the ball as noises. I've attached the picture below. any ways that my photo can get accepted? I don't want to remove the scratches because it's the main focus here
  5. sorry please help, what is the solution if the place submits an error. as shown below:
  6. Hello, I am fairly new here and i just want to understand if comercial photos are purchased just as much as the editorials. Plus I am really confused about what to submit as editorial and what to submit as commercial. here is an example down below... Thanks in advance.
  7. When submitting footage, the hardest part seems to be keywording and metadata entry. Does anyone have a good workflow for simplifying and making this process less painful? Keyword generators (for ideas, not for copy & paste), metadata apps, file organization, etc? Currently I'm just kind of making it up/thinking it up as I go and not surprisingly, it's not very efficient at ALL.
  8. Hey Guys Im trying to submit some pictures with the name of the place that it was taken but shutterstock do not allow that because it regonize it as keyword error! The names are in English, like what is the name in English of Ancona city in Italy ? Its just Ancona and thats an error for shutterstock. Is there a method to overcome that despite using their smartphone app because that is a slow method and take time ?
  9. Hi, How do I upload my CSV batch file? I'm new here, uploaded 250 photos and searching where to submit my CSV batch file. It takes a long time to make the CSV file, so I don't want to copy paste to each one as possible. Can anybody give instruction and if possible with screenshots? Thanks!
  10. Hi I'm wondering about file formats having to be either JPEG or EPS. I am able to convert PNGs to EPS, but will the file have the same vector qualities as a work that was actually made in illustrator or similar? And why doesn't shutterstock accept PNGs whose resolution is really high, in addition to vectors/eps? Surely a png file that retains the same quality even if it's enlarged to the full size of a wall is good enough even if it's not vector, or perhaps I am missing something obvious?
  11. I uploaded some video via ftp using Filezilla. But file disappear, I can't describe it and submit. Please help me.
  12. When you got a big batch of photos you want to upload, let's say that you want to start seeing results right away instead of in a week. Assuming that 80% or higher of, let's say, 150 photos are approved on Shutterstock, would you try to upload all the photos and get them all reviewed in one fell swoop, or do you upload batches of them, one at a time? When I uploaded my first 130 photos here, it took about 5 days to get them all evaluated, in which almost all of them were rejected. That's in comparison to 20 photos, which were reviewed in two full days. See, I don't know
  13. Gets frustrating. I alone have made SS over a quarter million dollars on their share of sales (their 70%) yet rejections in last couple months are crazy. A couple weeks ago it was great and accurate, 99% approval. Before that 20-30% rejections for a couple months before and now this week back to 20-40% rejections on footage. Almost all are for noise, pixilization problems. All shot with Canon 1DX MK II and some from Canon 5D MK IV. Yet crap from cell phones and old GoPro are accepted by the thousands probably every day. So some hired help in Pakistan or India that reviews footage is a better j
  14. How can I re submit content that was rejected and now is in the Rejected section? https://submit.shutterstock.com/rejected I don't see anyway to fix what was wrong and re submit, without doing all the process all over again(find the same pic out of thousands in the library, upload, add 50 keywords, title, category etc...) Is there a way to simply edit pictures in Rejected section to upload them again instantly when rejection reason was a missing keyword etc'... ? this is so frustrating! Thank you
  15. I would like to avoid entering a Description and Keywords before submitting again. Maybe this is a website design feature, not a flaw. As a first-time Shutterstock Contributor, the learning curve is steep when finding inadequate and incorrect online Help documentation, instances of terminology ambiguity, and pages that are casually mentioned but not titled with the same term. My first submission was "not approved" (which apparently is NOT the same meaning as "Rejected"). I have corrected the video file and used ftp to upload. Eventually the file appeared as an item in the "Content Editor"
  16. Dear Shutterstock people, I've been trying to upload my media (specifically, footage), already keyworded in Adobe Bridge, but the keywords and descriptions are ignored by the new "To Submit" page. I am filling the IPTC fields, IPTC_Description and IPTC_Keywords, which in Bridge also fill the standard (base) keywords and description fields in the file info. Any idea why this is going on? For the staff, I now have one test file, uploaded and ready to submit, that contains metadata but which do not appear in the "To Submit" page, meaning I'd have to redo the work. Help very much ap
  17. When I'm typing in keywords or description to submit content, even though I'm typing at normal speed, the letters are extremely slow to show up. Imagine typing flower, but the speed you see is f l o w e r. It's fine on with the app on my phone, but nearly impossible to do anything on my laptop. Its not my computer, I've tried 3 different ones. Also, when selecting a category it won't let me scroll down. That I also have to do on my cell.
  18. I've recently been on a trip to Skopje and in center of the city they have hundred statues, fountains, landmarks, memorial buildings, and while for some of them i understand, some are maybe even forbidden to submit so ill avoid submitting those that are direct landmarks to place, some of them are just known places so based on previous experience those are going in editorial. But they also have a lot of statues that are just statues, they are unknown people, there's no history tied up to them, there are also animals like tigers and lions. Some of them are just isolated statues, some of the
  19. I am totally confused. I have submitted this image twice. I was sure I had a drunk reveiwer the first time, but I got the same result the second time. I really do want to submit this photo, although not everyone will think it's a good one. It's not really large (cell phone photo), so I can't crop it as much as I'd like, but it's crystal clear and the model is really cute! I also didn't find a lot like it on Shutterstock. It's meaningful because the little guy is being treated like a baby with his soft blankie. The rejection reason both times was Rejection reasons (1) Objectionable
  20. Hi, I am having an issue with submitting video, and I have no idea what's wrong : 1. I use the same FTP program and settings (Filezilla) as for my photos. My photos appear in "submit photos", but my video clips don't. So I suppose my upload settings are correct. 2. Clips upload in a normal way, and Filezilla reports "upload successful". 3. I wait for 24 hours, 3 days, 1 week ... the clips do not appear on the page "submit video". 4. My clips are part of a series, all rendered on the same day with the same settings, and a few months ago, I could submit them and they w
  21. Hi, Can anyone tell me where is the deleted item button (red X button)? Since there's no approved item menu in this site? It's important for me when I need to remove or replace with new item. Thanks,
  22. Is it the new with one category when submitting and after ok select another category? And yes the sales has stopped, thinking of other sites if not get to usual dls...
  23. Hello everyone, a few days ago I have submitted an image of mountain with oil painting filter on to all major players and they all rejected it. SS wrote: Post-Production Technique -- Image contains quality issues due to cloning, isolation, or other post-production techniques. Adobe rejected it because: non compliant content...etc. Question: How am I suppose to submit an image to SS with artistic filter on it? I never done that before. Thanks a lot.
  24. Hello everyone! I'm currently trying to submit some new footage that I believe is perfect for stock sales. The content has a crisp, clear image, and is in 4K quality. However, when I try to upload the clip, it gets rejected for "Noise / Artifacts / Pixelation -- Clip contains excessive noise, compression artifacts, and pixelation " . But like I said, on my end the video is perfectly clear and crisp. There's no detectable noise, artifacts, or pixelation in the video, which leads me to believe that somehow my videos are getting compressed in a strange way when I upload the file. So what p
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