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Found 87 results

  1. Around two weeks ago I uploaded a vector with a football theme that had the "Russia" text on it and in the title, the words "world championship" in the keywords. First it got rejected because of the title and the keywords after that they asked me to remove the "Russia" text from the vector, now I find this portfolio with a bunch of "fifa world cup" titled vectors https://www.shutterstock.com/g/samorodinov?page=1&searchterm=russia&measurement=px&sort=popular&safe=true&search_source=base_gallery&language=en&saveFiltersLink=true (I thought this was a trademark) and the also have the Russia text on them, all of them... what kind of preferential treatment is this, is this guy a relative? I had no downloads on the vectors I uploaded after the requested changes....
  2. Hi, My image has been rejected twice for overexposed/underexposed reasons. At first I thought it was underexposed because I could easily add couple of stops of exposure in Lightroom. However, after I re-uploaded the "corrected" photo, I again got rejected for the same reason. I am the first person to criticize my own work, so I always try not to complain. However, this is getting really ridiculous. (second photo is approximate version of original upload)
  3. I don't seem to be able to delete rejected video clips in the new submission tool. Or am I missing something?
  4. Hi everyone, I'm new to this site. I submited my first 10 images a few days ago but they got rejected because one of them (photo below) was with "the main subject of this image is not in focus" review (is it really?). My pending now is empty and I only got feedback from one of the photos. Is this normal? If one of my first 10 photos gets rejected do they ignore the other 9? Thanks in advance. Heres the out of focus photo (accepting tips to improve):
  5. I'm new here so may not fully understand the procedure but I have serious issues with the acceptance/rejection policy. Rejected: https://home.dagley.co.uk/photo/share/EKJ1pvUN/photo_526f73732f536b79646976696e672f6c696c6c6f20666562203039_536b79646976652d4c696c6c6f2d506c616e652d446976696e672d546f77617264732d47726f756e642e6a7067 Accepted: https://home.dagley.co.uk/photo/share/EKJ1pvUN/photo_526f73732f536b79646976696e672f6c696c6c6f20666562203039_536b79646976652d4c696c6c6f2d506c616e652d446976696e672d546f77617264732d47726f756e64322e6a7067 Given I was the one skydiving, upside down, at 150mph circling within 50ft of this aircraft with 5kgs of camera equipment on my head, I'd like to know how this rejected photo violates anyone's intellectual property rights (the first rejection reason) and 'visible trademarks' policy. Given the second photo (exactly the same photo, shot around 2 seconds later) is acceptable, why was the first rejected? Any advice? Thanks!
  6. Hello all!! I am just getting started as a contributor and I have some questions about resubmitting (I searched the forums but didn’t find the answer.. if you know of a thread that covers this, please point me that way!) I submitted 10 images. Four were accepted. Five were rejected for keyword issues. One for a release issue. How do I resolve this? It seems that I should be able to re-keyword and add the model release and then the photos will be accepted. Is this possible? In poking around, it seems that this is not an option. Why is there an expiration on the content if it has been rejected? I attempted to re-upload the images with new keywords and the needed release (also, I was sure to study more about how to appropriately keyword my photos). I added one additional image (making the total I’ve submitted 11) and the 6 that I attempted to re-submit are stuck under the “to submit” tab. Do I need to wait until the rejected images expire? Should I rename my images and then upload? Am I just missing something that should be completely obvious?! I've attached the rejection memo and upload info/keywords. This is all very new to me, but doesn’t seem like rocket science. Any help would be much appreciated. Thank you! evan
  7. I have shot many sporting events requiring credentials. However, I have also shot some people playing sports in the park. In particular one set of photos keeps getting rejected because Shutterstock needs credentials when there were none. It was a recreational game in the park. How is a contributor supposed to designate photos that were taken at an event that had no credentialing process? Strangely Shutterstock has taken other photos I've shot at professional events without asking for credentials. How can I tag these photos as ones taken at a pickup game in the park so Shutterstock stop asking for credentials and approve them?
  8. Aleksandra Stepien

    How to remove rejected photos?

    Hello I have 3 rejected pictures but I can't remove it. How to do it? After changes on SS I'm just confused Thank yo for your help Best regards Alex
  9. Hey there, I've recently joined Shutterstock (contributor) and I was combing over old images (taken without any stock photography considerations or forethought whatsoever, just as a hobby) to see if there is anything that might be worth submitting. Still learning about stock, and to a point it's clear that reading will only get you so far since there is a lot of nuance involved. I'm just curious for future reference. Can some point out where the trademark is in this image? Is it the street sign with the address? Is it any store's name in the background? I don't really see any prominent trademark anywhere, and most shop names are little more than plain text and partially covered in the far background. The image resolution was reduced for upload here. Anyway, if someone could simply say "submit either as 'editorial' or remove the element if X is within the frame in the future", I'd appreciate it. Thanks
  10. Sorry not sure where this should go, and I did search..... Uploaded a couple pictures with buddhist items and the pics had prayer flags in them. The pics were rejected with this message: "Large Amounts of Non-English Text -- Images containing large amounts of non-English text are unacceptable." However, if I search Shutterstock, there are many, many images with prayer flags... How do I find out exactly why these were rejected? Attached is one of them (and no... the ones uploaded for shutterstock do not have a signature on them) Any info or thoughts on this would be great.... just trying to improve and understand.
  11. Hi, recently I have rejections for "Incorrect Model Release" but my releases are correct. It concerns previous used documents and also new one. Other stocks do not see any obstacles. Is it global issue? Do you have the same problem?
  12. Pat Beckerle

    Rejected Images Advice

    Hello, I'm new to stock photos. I have years worth of images that I want to sell. In my first upload of 10 photos 6 were rejected, I don't agree with some of the reasons. Let me know if I am wrong. 1. Tiger - Property release - taken at a zoo, do I need a release form the zoo? 2. Orchid - OOF - Looks fine, shallow DOF 3. Apples - OOF - Focus isn't exactly where I want it, but its is in focus 4. Car - IP - Old Chrysler logo 1940s I understand this one. 5. Peacock - OOF - A little bit soft near the head, but sill good I think. 6. Flag - Exposure - Maybe a little dark, will fix Should I just Re-Submit if I disagree at all or not let it phase me and keep uploading? Any advice to a newbie would be appreciated.
  13. Erin Coenegrachts

    Rejected for non-English words

    So one of my pictures was rejected because there were to many non-English words. First of all it was one word written on a historical building. Second, one picture of that was accepted but the other one wasn't? How is it possible that one is accepted and the other one isn't? And why is this stupid rule even there? Like, maybe there are some people out there that want to buy pictures with their own language in it? I have a lot of pictures with just two or three words in it in for example Latin or French that were rejected. I really don't understand this.
  14. Yannis Sfetkos

    Rejected Batch for Keywords

    I just got rejected some bodoir photography I made and I uploaded the content. The reason was "Keywords -- Keywords must be descriptive of the subject matter and must be in English. Keywords cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess." The keywords where: model hand bracelet, latina model, young, jewelry hands, jewelry, underwear model smelling rose, smelling rose, underwear rose, lingerie, body, sexy, model, girl, woman, boudoir, beautiful, female, perfect, figure, sensual, underwear, beauty, up, silk, lace, pin, satin, pinup, art, health, background, style, rose, flower, hair, red, face, bouquet, adult, isolated, holding, roses, skin, fashion, black, white, day, human, women, birthday Where is the spelling/grammar errors? All with the "fantastic" keyword tool of shutterstock. jewelry is in American English, Jewellery is in English Boudoir is a word describing a whole genre of photography C'mon guys you can do better than that. Your system is outdated, there should be also a button to re-send or appeal the rejected photos. Its like torturing us and making us do the whole process from the scratch again. Even your FAQ page doesn't seem to work: https://www.shutterstock.com/rejection-reasons/why-was-my-image-rejected-for-keywords
  15. Paolo Certo

    Previously submitted option

    Hello, I'm quite new on this platform so I still do something wrong. Sometime the rejection reason ask for more information but I don't know how to provide them. I see the option "More option (as needed)" and I see the option "Previously submitted" but there are no place to insert a comment. Would be useful to have a text field where insert the required information. Anyway I tried to attach the information as release but lately I can't upload file from the browser in Shutterstock. Thank you for your help Paolo
  16. Since the beginning of this year, twice as we reject photos for editorial. The first time they write that I miss the word "illustration" in editorial keywords, and in second time the same word "illustration" is redundant and should not be in keywords. Now, you see, against whom we all need to fight to sell photos.
  17. Hello everyone! I'm currently trying to submit some new footage that I believe is perfect for stock sales. The content has a crisp, clear image, and is in 4K quality. However, when I try to upload the clip, it gets rejected for "Noise / Artifacts / Pixelation -- Clip contains excessive noise, compression artifacts, and pixelation " . But like I said, on my end the video is perfectly clear and crisp. There's no detectable noise, artifacts, or pixelation in the video, which leads me to believe that somehow my videos are getting compressed in a strange way when I upload the file. So what precautions can I take when rendering out the video file, and uploading the content? Currently I'm splicing the clips in premiere pro, and I render the clips in H.264 mp4 (matching the native quality and fps as the original clip), and then I use FileZilla for ftp upload. Is there a better format to be rendering my clips in to avoid strange compression post upload? I seriously have no clue as to why my clips would appear noisy or distorted post upload. Thanks for the help!
  18. Hello everyone! I'm currently trying to submit some new footage that I believe is perfect for stock sales. The content has a crisp, clear image, and is in 4K quality. However, when I try to upload the clip, it gets rejected for "Noise / Artifacts / Pixelation -- Clip contains excessive noise, compression artifacts, and pixelation " . But like I said, on my end the video is perfectly clear and crisp. There's no detectable noise, artifacts, or pixelation in the video, which leads me to believe that somehow my videos are getting compressed in a strange way when I upload the file. So what precautions can I take when rendering out the video file, and uploading the content? Currently I'm splicing the clips in premiere pro, and I render the clips in H.264 mp4 (matching the native quality and fps as the original clip), and then I use FileZilla for ftp upload. Is there a better format to be rendering my clips in to avoid strange compression post upload? I seriously have no clue as to why my clips would appear noisy or distorted post upload. Thanks for the help!
  19. Hi, I was hoping someone could help me with the below photo which has been rejected a couple of times asking for a model release. I thought it was a mistake when it was first rejected but not sure what the problem is now. The photo was taken at the Lille Christmas market in France and while you can see the faces of some people, they are in a crowd in a public place and it was my understanding that you wouldn't need a model release for this type of photo. Any help would be much appreciated. Being new to Shutterstock I find that a huge amount gets rejected compared to Alamy. I wouldn't mind but sometimes on 2nd submission they reject it for a completely different reason so it really feels like pot luck! Cheers
  20. Hi, I received this feedback when my footage was rejected: (Visible Trademark — Clip contains visible brand names or logos.) I don’t understand the selection criteria, as I uploaded two more videos with exactly the same features and these were approved. And furthermore, there are no brand names nor logos, only country names. I hope this is a mistake, or otherwise I wished I know if I did something wrong. Thanks in advance for your assistance. This is approved footage. http://www.shutterstock.com/video/video.html?id=17711059 and these thumbails are the rejected footage.
  21. Yulia Starostina

    Live the keywords

    When the photo is rejected, is there any way to leave the keywords to use it again? Sometimes you working on keywords for half an hour, and your photo rejected because you forgot about tiny logo, which needs one second to fix; or there some problem with model release (when you cloning same person, and this is not enough 1 model release for the same person), but you have to make and write those keywords again! And second time you already don't want to do same great work, as you just did it a minute ago, and it was just deleted because of this easy to fix mistake. Please! Could you just leave the description and keywords of rejected photos? I think it's way easier than rewrite it again. Thank you!
  22. I just tried uploading some 4k vertical footage (shot in portrait) and it was rejected due to aspect ratio being below the minimum. I've uploaded only one or 2 of these types of clips previously, but never had any problems. Is this a new policy? Please advise and confirm if it is. Thanks. Edit: On P5, they have asked to submit it rotated, so I will try that here, should get around the aspect minimum problem.
  23. Christian Heisch

    Reupload rejected images

    Hi, I am having some rejections because the images should have been marked as 'illustration' instead of 'image'. Now I am wondering, if I really have to reupload it instead of simply change that one checkbox. If yes, that would be very annoying, because my internet connection is quite slow and I have to reenter all the keywords. Regards Christian
  24. Lindze Hall

    Rejected photos

    Hi everyone. I've been trying to find the answer as to why my photos were rejected for this reason. "Non-licensable content -- Due to legal compliance restrictions we cannot license this content in our collection." I cant seem to find the answer can anyone help? Can certain keywords be the problem? The photos were taken in Bushy Park, Hampton Court so I used those words as keywords. Thank you for any help.
  25. Jeff Merheb

    Rejected photos errors

    I am still relatively new in Shutterstock and I have uploaded about more than 60 photos in the past weeks, though I keep having rejected photos with a reason that has nothing to do with the photo itself, yesterday for example I have uploaded couple of photos taken of Christmas decorations in the streets of Beirut, one of them was rejected because '' Intellectual Property'' while I reviewed the photo which is the Nativity Scene pure and simple with incomplete names and logos of shops in the background (it's a street no?), people in this shot were taken from behind so no clear faces. Another one was rejected because they want a translation of a panel in the far background which is written in Arabic, and the 3rd one was rejected because a brand logo appear in the photo while I just reviewed again this photo and even though there is a car in the front neither it's brand logo nor it's plaque number are appearing because way too blurry and dark. Why not putting a comment area when uploading photos so we can explain the logos, or translate for example? If you want me to put links to these photos I will
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