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Found 8 results

  1. Ok, I am new in the editorial section and never had to upload photos that are newsworthy and needed to be online as quick as possible. Had some images of riots, and thought that they need to be online as soon as possible. So, is there a way for them to be online in quicker way then cca 12 hours that I've experienced with my first editorial submission? The review process is insanely quick these days, but I've found out that my photos were online about 12 hours after the review process. So, can I do something to shorten that time? Thanks.
  2. Since 1 and half year i created this account but some how i dont get any single image buyer as i am doing something wrong or something else i have to do to generate income from Shutterstock. I got advice that if you take picture and submit to contribution shutterstock you will get paid for every pic which has been selected. Please guide me if some experts in this forum. I am traveller and fond of taking extra ordinary pics from my Iphone which worth of million dollars in coming year so i need support on my copyright pics if you or anyone who you know who can support me then Thanks in advance for your gentlemen gesture DharamNeeL https://www.shutterstock.com/g/DharamNeel?rid=230683507&utm_medium=email&utm_source=ctrbreferral-link
  3. I cannot upload certain EPS documents. For example, "hoodie mockup Black 1" has a required minimum of 4 megapixels (artboard = 2000px x 2000px), which amounts to a file of over 100 megabytes (118 megabytes, to be exact). I then reduced the size of the file "hoodie mockup Black 1B-01" (even though I knew it would be useless, I did it to make a point) to 3,6 megapixels (artboard = 1300px x 1300px). That ended up a file with less than 100 megabytes total (91,9 megabytes), which allowed me to surpass the first step. But, in the final step, the upload is denied, being less than the required 4 megapixels (please see photos attached). Another situation is that I want to upload a file with specific frame measures (A4, A5, A6, 5x6 in…) in the EPS file, which of course results in a small design within an artboard of 2000px x 2000px (please see photos attached). So, I would like to know how can I send such files? Furthermore, I would like to leave the suggestion that, although this new feature is good, reducing the time for uploading, as you can well verify, it is not totally efficient. I would like to suggest keeping this functionality, but with the possibility of, if a EPS and JPEG with the same name are uploaded simultaneously, the review program would give preference to the JPEG file for “preview”, generating an “alert” for the reviewer, to ensure correct matching previews. What I mean is, hold the current procedure, but insert the possibility of using the “old method” for uploading certain EPS files. Best, Pedro Alexandre Teixeira
  4. I cannot upload certain EPS documents. For example, "hoodie mockup Black 1" has a required minimum of 4 megapixels (artboard = 2000px x 2000px), which amounts to a file of over 100 megabytes (118 megabytes, to be exact). I then reduced the size of the file "hoodie mockup Black 1B-01" (even though I knew it would be useless, I did it to make a point) to 3,6 megapixels (artboard = 1300px x 1300px). That ended up a file with less than 100 megabytes total (91,9 megabytes), which allowed me to surpass the first step. But, in the final step, the upload is denied, being less than the required 4 megapixels (please see photos attached). Another situation is that I want to upload a file with specific frame measures (A4, A5, A6, 5x6 in…) in the EPS file, which of course results in a small design within an artboard of 2000px x 2000px (please see photos attached). So, I would like to know how can I send such files? Furthermore, I would like to leave the suggestion that, although this new feature is good, reducing the time for uploading, as you can well verify, it is not totally efficient. I would like to suggest keeping this functionality, but with the possibility of, if a EPS and JPEG with the same name are uploaded simultaneously, the review program would give preference to the JPEG file for “preview”, generating an “alert” for the reviewer, to ensure correct matching previews. What I mean is, hold the current procedure, but insert the possibility of using the “old method” for uploading certain EPS files. Best, Pedro Alexandre Teixeira
  5. I am the creator and owner of this image (i have the raw files), some time ago I tried to upload it to the platform as a contributor, but it was rejected. This user (Enea Kelo) took my photo, modified it a bit and it was accepted it. This is very unfair. Now it does not matter, some time ago I released the original photograph under license CC0 But I think I need an explanation, so that in the case and in the future, I can know if I'm making some kind of mistake.
  6. Hi all. So I'm trying to upload and submit some images that I took in Bolivia, in Eduardo Avaroa National Park. For some reason, Shutterstock's uploader does not allow the keyword "avaroa" to be in the keywords of those images.... and if I search Shutterstock for "eduardo avaroa" I get a bunch of images that have the "avaroa" keyword. This does not makes sense at all... why such restriction? If people want images of that national park, the most obvious conclusion is that they'll search of the NAME of the place! I'm just curious if these sort of situations have happened with you as well and, if so, how did you manage to bypass it without submitting the images one by one on mobile...? Thanks
  7. I've just had 18 photos rejected for "File transfer error". These were photos uploaded at several different times, and submitted in the span of a few hours, a few hours of work that are now lost How is this possible? It has never happened!!! Maybe 1 or 2 photos, not all!!!! How can I be sure that this won't happen again? How do I know that this is not an error on the reviewer's part? Are they getting paid also if they reject photos using this reason? Is this a problem of the new submission page?
  8. The review process for footage seems to have taken a turn for the worse of late. What used to be a relatively consistent and sensible process has now become a complete headache. Have they outsourced their curators or something? For example a footage clip rejected for copyright infringement where the clip shows no trade mark whatsoever. I contested, they agreed, gave me a case number but second time round the footage was rejected for frame rate issues? Anyone else been experiencing similar problems?
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