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Found 18 results

  1. Hi, I just noticed that What types of ID can I send to verify my account? link is broken and giving a Sorry, we can't find the page you're looking for. Go back. message. Hope the team will fix it.
  2. 'Latest downloads' link is broken today? 'We can’t connect to the server at www.integration.dev.shutterstock.com.'
  3. Hallo everybody, could anyone answer me how it is possible to resolve a problem with a wrong link not referring to my footage portfolio but to a general one? I've asked for weeks to resolve this issue, for days and weeks, to a variety of contact and addresses here on SS, but I've received every time not more than a polite answer like 'We'll try to do our best to fix it'. Weeks go by. I do not know what to do more. Anyone could help me to understand how can I obtain a solution? I have a footage portfolio but no one can reach it...really sad. Thanks in advance everybody and all the best too, Massimiliano
  4. Hallo everybody, these days I've some problems with my video portfolio link as it does not work correctly: it is linked to the general video contributors page and not to mine. Anyone has already experienced the same issue? Already written to the SS contributors help center three times but no answer or fixing yet. Many thanks in advance. Massimiliano i.e. https://www.shutterstock.com/it/video/clip-1022746879 (ma3d) wrongly lands to this https://www.shutterstock.com/it/video/search?contributor=ma3d
  5. Hello, I need a direct link to SS guidelines on submitting photos of marijuana and accessories (pipes). If anyone knows off hand I'd really appreciate the link. Thanks.
  6. hello. i would like to know how to make the portfolio link short. it is unclickeble link when i put at bio of my instagram. do anyone know?
  7. Please SS reinsert portfolio link on the dashboard for social media, and solution to share photos on Twitter with a show the photo also not just link and name. (like FB) Thanks
  8. I would like to tp promote some of my photos to my followers on Twitter. Can this be done easily without having to set up[ my own website?
  9. this is what we see https://www.shutterstock.com/gallery-101093941p1.html
  10. Does that mean that the promotion link work after x years? Nah, but we still have it there just because of that. Kudos for reinventing things all the time, have a sketch for a wheel if interested..
  11. Hello. I uploaded some footage on SS but the "My video portfolio" link is not showing under my forum avatar. I need to do something on the settings to make this link appears? Thanks!
  12. Hi, In our catalog manager, we can copy links to share our sets. Do these links are as referral links? Or should we only use the links from the referral page? : Https://submit.shutterstock.com/promotions/referrals?language=en Thank you
  13. Hi! Some of my accepted photos are visible if you search from www.shutterstock.com, but when a buyer click on one of them, he will connected to an error page or to a page with a different image. For example, if you search "young alpine ibex", in the "most popular", you can find some of my photos at the position 20-24. If you link them, the system tell you "Sorry, something went wrong. We're hard at work fixing it. Thank you for your patience.". Is it a temporary problem? Thanks in advance. The links of the photos-example: www.shutterstock.com/pic-550362082 www.shutterstock.com/pic-546642292 www.shutterstock.com/pic-544251619 www.shutterstock.com/pic-543561361 www.shutterstock.com/pic-539329846
  14. Hi everyone, I have problems with copying my url and I can't fix it. I already have changed one time my url title so I can't change it either... I guess there is a + between my name and surname but I can't see it in the link at my homepage, and because of that I am copying a wrong link all the time... Are there anyone who has the same problem? How can I change my url again? Thank you.
  15. Hi guys, can you tell me please how to connect my SS account to Facebook profile to share everytime an image is sold? That option does not work anymore? Thank you!
  16. I was wondering why I can't seem to see my port and footage links below my avatar? Is this a fluke? Or do I have to do something? PS Miss my sig banner.
  17. This is more about buyers' experience but I don't know which would be the right thread for this question, so: Can anyone please tell me how can a buyer who visits my port, find my videos? I don't see any direct link to the video gallery on buyer site. Thanks.
  18. every 1 in 5 times i try to click "forum" from the contributor homepage/control panel area, I get this error message. i'm running safari 6.1.6 (screenshot attached)
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