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Hello All, Can anyone help me in how to delete the images from our portfolio if we dont want them any more. Thanks in advance. Regards, Sheetal

Show your best selling image of all time

Hello All, I want to know is there any way to know, where our images has been sued which is recently downloaded. We can see the location of download in contributor dashboard but where it has been actually used, can we know that?> regards, sheetal

My image got rejected 3 times for the same reason. And I'm unable to understand where the problem is. If someone could point me out it would be of great help. Reason: Intellectual Property: Image potentially infringes on another person's intellectual property rights (e.g., image contains artwork, writing, sheet music, or objects protected by copyright).

Can anyone please explain what is going on here? is it an illustration or image?

Hello All, I have been noticing for last 4 months that I am not making any sale in the initial days like from 1st to 15th of the month. After that I started making sale. Is there any specific reason why it is happening ? or can I do something for it to have sales in first and second week too? Regards, sheetal

Hello, I submitted an image and the associated model release and after clicking submit to send the image for review I verified it was under "pending". I came back to the contributor dashboard a few minutes later and my image had disappeared from the pending images column and was no where to be found. Has anyone had this problem? Should I wait a few days and see if it shows up under active images or rejected? Thanks

Can anyone help with the guide on how to contribute to the Shutterstock free image gallery? https://www.shutterstock.com/search/free

Good evening all. I am looking at what image size I upload to Shutterstock. I have read conflicting comments about large or small sizes. Currently I downsize images to around 6 megapixels. Is it better to upload at full size (up to 24 mp in my case)? Thanks Tom

Is there the way we can download our image back from contributor system? All my photos is all backup in my external storage, sometimes I need to download my old photos to do in another purpose. Regards Kiattisak Anoochitarom

Hi all - hope this is the appropriate place for this. Cleaning out some things today and found this magazine I'd forgotten about. This is the source: https://www.shutterstock.com/image-photo/large-crowd-brown-marmorated-stink-bug-61134772?src=M6-HVbQoVGqJrckF8qV0gA-1-4 credited to Steve Heap. Steve if you are on here, I can WeTransfer you a larger image. cheers, Barbara

Hi, I have looked and looked but can not find the exact technical way to add a reference image to a submission. Can someone please spell out how to do this or direct me to a link that will tell me. Everything I find tells me it has to be done but not how to do it. Thank you Dan

I uploaded the image of traditional Passover plate with some Hebrew words on it (like "Pesah" - Passover). The image was rejected on reason: "Translation Required -- An English translation is required for any non-English text in the image. Translations must be entered in the title field." Sorry, I really don't understand what is wrong with my upload. I saw enough similar images on Shutterstock.

hi all since some days I just receive e-mail notifications for video acceptance and "thank you for upload" e-mails after new uploads. But I don't receive image acceptance e-mails anymore is this happening to someone else ? thanks

Hi guys This is the best site I found to share my photos. I share here some more beautiful images of nature, foods, flower, culture etc. Join with http://www.shutterstock.com/?rid=174802462 to find out as you need.

$1.90 https://www.shutterstock.com/image-illustration/magic-blue-lightning-sky-abstract-headers-537081541

I've been experiencing problems with reviewer(s) mass declining images. They all seemed to come through at the same time so I'd imagine it’s one reviewer. Model release declines. These are all made using Easy Release, as recommended by Shutterstock. They’re dated correctly (22/04/2017), signed and witnessed. No reason for declining them. Basically, the same as the passed examples at the very bottom. This has happened in the past and were later approved. I can only think the reviewer is mis reading the date format. If there are issues, please provide a clear and full explanation as to why the recommended release is not acceptable. Next up was a large batch of "File Transfer Error". All of these have viewable thumbnails and no error message on submission. Is there a technical problem on your website or, was this a quick way to get rid of images from the reviewers workflow? EDIT- This could be a technical problem. Receiving more of these and again, they're not showing on "Image Status". Next up was a batch of "Non-Licensable Content". I've never had this until today. Images of hikers (editorial) have been accepted in the past and images of Wallington were taken from a public highway. If the Wallington ones are unacceptable (edit - removed from list) , no problem but there is no reason to decline the hiking shots for this reason. Other images that were showing as rejected on the Shutterstock app are not showing on “Image Status - Rejected Photos”. In fact, they are no longer showing up anywhere at Shutterstock. It looks like these have been deleted from the server straight away. Why? Looks like someone is covering tracks.... or, technical problem (more likely). Just very suspicious when combined with the above. Edit - Some of these are appearing now but not all. Would suggest technical problems. This looks like a reviewer was trying to offload large volumes of work from their workflow. If this is the case I hope they are dealt with accordingly as this shows a complete lack of appreciation, understanding of the amount of effort and time involved in preparing and submitting content. It is also very annoying and frustrating for the contributor and makes Shutterstock look unprofessional. Please, if someone could look at this as a matter of urgency as I’d hate for this to be happening to other contributors as well. Bear in mind that I normally experience minimal rejections as this list would represent a years worth but in one day! Thanks for looking Duncan Issued to support as well. The last time I had to do this, I got the, "Reviewer is right" as a quick stock response and the decision was only reversed after challenging it. I hope I don't have to go through this again. EDIT. Removed "Non-Licensable Content -- Due to legal compliance restrictions" rejections (apart from hiking shots) as I believe the Wallington shots are not acceptable. More File Transfer Declines coming through. This is looking like a technical problem. If that is the case this needs sorting as it doesn't tell you this on submission and lets you keyword the files etc (wasting further time). The main issue appears to be "Rejecting Model Release" that are dated correctly and recommended by SS and "File Transfer" rejections after the files passed submission process, had thumbnails and were keyworded. Batch Numbers below. Model Release Declined 245599876 245599663 245599648 245599651 245599654 245599660 245599657 245599627 245599615 245599618 245599633 245599624 245599609 245599639 245599621 245599603 245599636 245599630 245599612 245599645 245599606 245573491 245571949 245550052 File Transfer Error -- Please check your file and resubmit. (All these images had viewable Thumbnails and no error message was returned on submission) 245564272 245564275 245564089 245563114 245550076 Non-Licensable Content -- Due to legal compliance restrictions, we cannot license this content in our collection. 245542810 - Hiking Shot. 245542798 - Hiking Shot. 245542804 - Hiking Shot. 245542801 - Hiking Shot. Declined Images not showing on rejected list. Image numbers as apposed to batch as no batch numbers available. File Transfer Error -- Please check your file and resubmit. (All these images had viewable Thumbnails and no error message was returned on submission) #1021623982 #1021623970 #1021601467 #1021623796 #1021607203 #1021609789 #1021609798 #1021607209 #1021609801 #1021607278

Am just getting into shooting editorial content and not sure what is and is not acceptable. I have photos of public places to sell as editorial. One of these images has a child and father in the background. Would SS accept the photo as editorial with a recognizable child in it?

Dear all, I don't have so much experience here. I tried to ask SS support but they didn't answer me correctly. Unfortunately you can't upload a sample image when you ask their technical support. In their answer they sent me their guidelines about of proprierty release for non digital illustration but it is not my case. So, given the fact that a similar image has been rejected some months ago for a proprierty release issue. Now, I try to ask you. If I have an image like this... how do you upload it? As photo or illustration because you modified it by inserting a simple script? What if the script is a little more elaborated?! And more important, the background photo is digital and it mine BUT IT IS NOT UPLOADED ON SS ((AND I DON'T HAVE INTENTION TO UPLOAD IT). Do I need to compile a propriety form with the representation of the background photo?! If I had already uploaded the background photo no release form is required, right? Thank you for your advices, Sil_Sal

Hello everyone, I have this image that sells everyday in the same city in China. Sometimes twice a day. Is this Normal?

Hello, I am new here at Shutterstock. Some of my approved images got the same title/caption of another image. I was trying to correct that by going to portfolio-approved photos and EDIT image but nothing happened. I thought I had to wait for some time to see the changes appear but it did not work either. Please help. Thank you.

After SS updated the uploading interphase, I cannot update the keywords and/or descriptions of old still images. In the past, I was able to do this. Right now, I can still do it IF the image is a video clip BUT I cannot do it if the image is a still image ( I guess it is a side effect of the change) I wrote Support and they simply said: After the image is approved you cannot change keywords. Is this new? As I said: I used to do it and I still can in the video section. I am not satisfied with the answer. Is anyone else having this problem? Thanks

How do I change the first image in a set so that one I prefer better shows as the cover image of that set? Can I rearrange the images within a set and how do I do that? I'd like to have the more recent ones towards the top but it's currently not showing that way. Appreciate any help.