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Found 2 results

  1. The problem with FTP uploads: since May of this year all of the footages in the 4K quality ( 100 - 300 Mb of each) at the side of Shutterstock account come with an error "We can't read what's in your file. Please re-save or re-export your file, and try uploading it again." These have been several attempts with a total of over 100 files. (!) Same footage in HD quality uploaded successfully. * And from the Shutterstock technical support side, I get the impression, that I get answers from artificial intelligence but not from a real person, who can understand the essence of the problem.
  2. FTP not accepting Login. It as been a problem all day, and still. Last time this happened, I used the shutterstock uploader, and had multiple "File Transfer" errors. I don't trust. HELP
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