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Found 8 results

  1. Hallo everybody, could anyone answer me how it is possible to resolve a problem with a wrong link not referring to my footage portfolio but to a general one? I've asked for weeks to resolve this issue, for days and weeks, to a variety of contact and addresses here on SS, but I've received every time not more than a polite answer like 'We'll try to do our best to fix it'. Weeks go by. I do not know what to do more. Anyone could help me to understand how can I obtain a solution? I have a footage portfolio but no one can reach it...really sad. Thanks in advance everybody and all the best too, Massimiliano
  2. Hello everyone, I'm new in Shutterstock and a few days ago I have uploaded some editorial photos and got rejected for Unacceptable Editorial Caption. so my question here is how to edit the caption and resubmit the photo in Shutterstock? or I have to deleted and uploaded again? the photos now in the reviewed section. thanks
  3. When I click submit I'm told my images have errors, ten when I click to resubmit them I'm taken back to a page telling me some of my old images can't be submitted because they're more than 21 days old. This is an endless loop. Stop hiring and firing your CTOs and fix the website instead, please.
  4. This could be old news for some of you but I am glad to see that keyword phrases are not broken up any more upon upload. I noticed it some time ago but I had no courage to jubilate until I saw it happen again. I hope this is a permanent fix.
  5. I've been trying for 3 days to upload some footage. I get these error messages and the connection resets. Error: Could not write to transfer socket: ECONNRESET - Connection reset by peer Error: Connection timed out after 20 seconds of inactivity Error: File transfer failed after transferring 40,108,032 bytes in 102 seconds I've ticked the box to send the "keep alive" commands as I have read that this can help. Could someone help me understand what the issue is and how I can look to resolve please? Kind Regards Phil
  6. Files: http://www.shutterstock.com/pic.mhtml?id=48201976 , http://www.shutterstock.com/pic.mhtml?id=52812625 , http://www.shutterstock.com/pic.mhtml?id=215488105 , http://www.shutterstock.com/pic.mhtml?id=272883899 And http://www.shutterstock.com/video/clip-8138770-stock-footage-huntsman-spider-on-green-screen-creepy-crawling.html?src=gallery/BFH91Lv8epIh-cqJeo9N7w:1:1/3p Have appeared on the latest download map with no credit to my earnings today and yesterday, what gives?
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