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Found 22 results

  1. Hello everyone, I'm new in Shutterstock and a few days ago I have uploaded some editorial photos and got rejected for Unacceptable Editorial Caption. so my question here is how to edit the caption and resubmit the photo in Shutterstock? or I have to deleted and uploaded again? the photos now in the reviewed section. thanks
  2. Hello SS team, @Alex Shutterstock @Kate Shutterstock, I notice that some contributors are struggling with creating the right caption format for editorial images. I think a great option would be: After clicking on editorial in the submission page the format should be automatically created in the caption field. The system could read the capture date and apply it automatically in the caption format. Contributors would only need to fill the country and place in the beginning of the format. This would save lots of time and also reduce the risk of wrong formats for newer contributors. I believe it should be realistic and i think it is a great function for editorial shooters. Thanks. Mirco
  3. Past few weeks I have received a string of editorial rejections for captions (sometimes dozens at a time), which is annoying as I'm trying to add as much detail as possible to tell the story. I've done this for years and only now getting hit. Appears that reviewers have received instructions from management to be stricter on captions. Here's 3 examples which were rejected for that same reasons. I'm all for stricter and well-directed standards, not just random because reviewers are confused and can't verify the information at hand. Anybody else having similar issues?
  4. Hi guys, a little advice please. I submitted a bunch of photos, and they were all rejected because they had "Unacceptable Editorial Caption: Editorial captions must describe the subject matter (who, what, where, when) and must be in English. Editorial captions cannot contain special characters or repeat words/phrases in excess." I don't really understand because my captions seemed to be pretty on point. eg. I submitted a pic of a palm frond silhouette in sunset so I named it "Palm frond silhouette in sunset"... Any advice?
  5. Can anyone help with an editorial caption? I just cant work out whats needed to get these accepted. First attempt i tried this:- BAN BANG NIANG, THAILAND - APRIL 13 2018: Motorcyclists getting wet during the Thai new year Songkran festival Second attempt tried this: Ban Bang Niang, Thailand - April 13th 2018: Motorcyclists dodge water during Songkran. Songkran is the Thai new year festival celebrated nationwide with large scale water fights For the second attached photo i tried this: BAN BANG NIANG, THAILAND - APRIL 13 2018: Thai locals in pickup trucks celebrating the new year Songkran festival by throwing water onto passers by Also rejected. Entire batch rejected for unacceptable editorial caption twice now. Looking on the library, i can see a lot of things on there with very lax editorial captions on the same subject for sale. Can anyone suggest a caption that will actually pass review? Its somewhat amusing you can submit the nosiest, out of focus, badly exposed photo with zero interesting subject matter as RF and it'll get accepted but editorial seems to be very very picky about captions. Ive submitted editorial before and always had them accepted. 27 images at 6 hours upload time each attempt getting rebuffed due to a caption is getting annoying!
  6. Hi, since short time, many of my editorials are rejected for the reason of "Unacceptable Editorial Contens". One example of my last batch: " Wadi Rum, Jordan, March 8, 2018: A group of young Bedouins, a tourist and a member of the local tourist police have fun playing with the drone in Wadi Rum" So lets see: City and state or city and country where the image was taken: Wadi Rum, Jordan, seems ok Exact or approximate date when the image was created: March 8, 2018, seems ok A factual sentence that describes what the photograph: I do not understand this sentence, something seems missing WHO: A group of young Bedouins, a tourist and a member of the local tourist police, seems ok WHAT: have fun playing with the drone, seems ok WHERE: Wadi Rum, see above, seems ok WHEN: March 8, 2018, see above, seems ok My english is very poor, so maybe I do not understand everything that ist mentioned in the helping page. Can anybody help me ? What is wrong with my caption and how can I solve the mistake ?
  7. i am confused, i had half of the mages excepted and half rejected for bad caption, BUT this are exampel of the images not differenz except the name of the athlete... Crazy as example this was rejected:photo ID: 1033701574 "Schladming, Austria, 23.1.2018, Sport, AUDI FIS SKI WORLD CUP THE NIGHTRACE. PINTURAULT Alexis (FRA)." this was exceptet: photo ID: 1032536491 "Schladming, Austria, 23.1.2018, Sport, AUDI FIS SKI WORLD CUP THE NIGHTRACE. NESTVOLD-HAUGEN Leif Kristian (NOR)." no differenz just the name, thats impossible for me to understand that!
  8. Hi, I've published several hundred photos in Shutterstock but recently I don't why portraits what I've made where not approved. I've got following information: "Unacceptable Editorial Caption -- Editorial captions must describe the subject matter (who, what, when) and be in English. Editorial caption cannot contain special characters or repeat word/phrases in excess' For first photo my caption was: "NORTH OF LAOS - AUGUST, 2018 : Woman from the Akha tribe with traditional headgear standing outside house in mountains in the north of Laos ." and for the second: NORTH OF LAOS - AUGUST, 2018 : Children from the Akha tribe posing for a photo in mountains of North of Laos. What is wrong with these captions, any idea ? Michal Szymanski
  9. I know this is a SS forum but BS is SS too so I dare ask for advice here: This image was rejected for the second time for the same reason. I have already rewritten the description, still not good for BS but good for SS. https://www.shutterstock.com/image-photo/clujnapoca-romania-july-28-2012-people-580205962?src=-qFImYCe2lDjlOwPszxMGw-1-2 Description: CLUJ-NAPOCA ROMANIA - JULY 28 2012: Deichmann store offers product discount. Deichmann is a German shoe and sportswear retail chain Reason: Unacceptable Editorial Caption -- Caption is either missing factual who, what, when and where information, is too vague, contains inaccuracies or is not relevant to the subject matter. 1. The "who, what, when and where information" does not work here because the desc. requirements are: where, when,(capital letters) and I described "who" and what" in my first sentence. It is not mandatory to repeat the date and location in the desc. text as well. 2. "contains inaccuracies or is not relevant to the subject matter" I know the image is crowded but I thought the store discount is the subject matter, though it could be the architecture (bridge) too. What else could be the subject matter in this image in the eyes of the reviewer (or yours)? I would highly appreciate any clever help. Thank you.
  10. Hello, I am new here at Shutterstock. Some of my approved images got the same title/caption of another image. I was trying to correct that by going to portfolio-approved photos and EDIT image but nothing happened. I thought I had to wait for some time to see the changes appear but it did not work either. Please help. Thank you.
  11. I got this rejection from a bunch of editorial photos submitted: Unacceptable Editorial Caption -- Editorial captions must describe the subject matter (who, what, where, when) and must be in English. Editorial captions cannot contain special characters or repeat words/phrases in excess. All the images HAD the appropriate descriptions and of course in English. Is this a bug?
  12. Hi, I got few images rejected due to the unacceptable editorial caption. I have few editorial images accepted a while ago, and now wanted to upload a few more. Since it was a long time ago since I read the instructions for editorial captions, i read the again now. I followed then, or so I thought, coming up with something like this (image attached): GLASGOW, UK - NOVEMBER 2 - A construction site in the City Center of Glasgow on November 2. Site illustrates high health and safety standards. Can you tell me what is wrong with this image? Or how else I could upload it as? Thank you
  13. Hello all! Interesting things happen here. Yesterday I uploaded about 40 images of Saint Patricks' Day celebration. All of them had the same editorial caption: MOSCOW - MARCH 18, 2017: Saint Patrick's Day celebration in Sokolniki park in Moscow. Color photo. I got approval for 2 images only. All the rest have been rejected for Unacceptable editorial caption. What is especially interesting - I submitted files in batches of 3-4 photos, so in one batch there were 3 files, one accepted, another 2 rejected for "Unacceptable editorial caption", though all 3 files have the same caption and depict the same topic - people in festive costumes. To me this is a kind of phenomenal - what's your opinion?
  14. Hello All, Can anyone help me why my all model release images are also rejected by the below reason. Unacceptable Editorial Caption : Caption is either missing factual who, what, when and where information, is too vague, contains inaccuracies or is not relevant to the subject matter. Illustrative Editorial Keyword Requirement -- The keywords "illustrative" and "editorial" or the keyword phrase "illustrative editorial" must be used for this image. Regards, Sheetal
  15. I just happened to be standing next to my parked car when this Amish buggy came around a street corner really fast. I made some photos of horse-drawn buggy with two teenage Amish boys in it. The TEENS were responding to my camera with friendly gestures, which is unusual. I have never seen any photos of Amish people in buggies like mine! My photo set of 3 images of the buggy quite close to me and gradually moving away was accepted as Editorial photos by Dreamstime, but Shutterstock rejected them because my "Caption is too vague OR LACKING SPECIFIC INFO". I don't know what I can possibly say in my caption other than Amish teenagers in horse-drawn buggy. Why doesn't Shutterstock tell me what they need to know?! The place and time? The GPS coordinates? (JOKING) I don't know the name of the street, for instance. Would the state and town be ALL THAT they are after? THEN WHY NOT JUST ASK ME FOR THE LOCATION? I wonder if anyone else has had images rejected based on caption alone and how did you do to find out what information to include in the caption to THEN GET YOUR IMAGES ACCEPTED TO EDITORIAL? ANY THOUGHTS OR IDEAS APPRECIATED. BTW, I DON'T THINK THAT I'VE SUBMITTED EDITORIAL TO SHUTTERSTOCK BEFORE THIS, BUT HAVE HAD SOME GOOD SALES OF EDITORIAL PHOTOS ON DREAMSTIME.
  16. Hello everyone, I tried to upload a picture from my trip in Laos. There is a local guy who appears from his back, you can't recognise him at all. I like this picture but the answer of shutterstock was: "Unacceptable Editorial Caption -- Caption is either missing factual who, what, when and where information, is too vague, contains inaccuracies or is not relevant to the subject matter." It happened to me in different pics, how I should proceed in order that would be accepted? Thanks.
  17. An entire batch of recent video uploads got rejected because I noted them as "editorial" but forgot to follow the editorial caption guidelines. I'm trying to revise the captions before SS deletes all my uploads, but no matter which Clip ID # I enter into the edit box, I keep getting the response: "We can't find the content you wanted to edit." It took two days to upload all this footage. Please don't tell me I have to re-upload everything just because I didn't include a date in the captions!
  18. In the instructions we see "Don't caption flower images with “Flower” or “Spring Scene”. We only accept images of flowers that are captioned with the scientific or common name of the flower." and "We accept scientific names for animals or plants, which tend to be in Latin." Nonetheless, lately there seems to be one reviewer who is rejecting any image that uses a scientific name. For instance I recently had a photo captioned "Double-crested Cormorant, Phalacrocorax auritus, in flight" rejected for "Keywords -- Irrelevant keywords were used or your keywords were not in English." Some of the insect photos I submit show species that do not even have English common names. Scientific names are useful for anyone who wants a particular species, and really help with SEO. If there's a policy change, it would be nice to update the instructions. If it's just one reviewer who doesn't recognize scientific names, please let them know this is allowed.
  19. If every have question about how to upload the images, here is the group that can help you.
  20. Dear Reader, I just started a profile a few days ago and posted for the second time my first 10 photographs. On the first submission, none of the photographs were accepted, due to english vocabulary, problems with the keywords and the titles. Here are my questions: 1. Showing the archeological site Ahu Tongariki on Easter Island, and have the keyword Ahu Tongariki rejected, what do i do? I used the keyword suggestion option... Other examples are photographs from the cities "Oostende", "Guanajuato"... Also all names that were rejected. 2. In the Description/Title/Caption module, what does one have to write? If i show a photograph of Bruges at night... Should i just write "Bruges at night"? Or write something like "A view of Bruges at night/Bruges at night/Bruges at night"? Thank you for your reply in advance, Sébastien
  21. Let us suppose that some word or phrase (e.g. "abstract background") is already present in the Description of my picture. Is it enough for my picture to be searchable by this phrase? Do I really need to include this phrase into the Keywords as well?
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