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Found 16 results

  1. I am new to SS and I have posted this topic twice with no response. Is my question too obvious? Why are the download statistics in the SETS area of the Dashboard different from my Download Totals? There is a several dollar difference. Is anyone else experiencing this discrepancy?
  2. I am new to Shutterstock. When viewing my Dashboard, I notice in the Sets area there are downloads listed that do not appear in my totals. Are they real downloads? My total downloads do not match the number listed in the Sets window. Is this normal? Why don't my actual sales numbers match those in the Sets section of my Dashboard? Any suggestions?
  3. My Shutterstock profile does appear when I search in google. My public profile is shutterstock.com/g/scrane. What can I do to correct this?
  4. Hello, everyone, I have been on Shutterstock for a few weeks but I am still having issues with updating my Profile. For example, I can't update my location, I can't upload a Profile photo etc. Is anyone else have these issues? I have been approved by Shutterstock and I have a few photos active. I have included a screenshot below of the error message I get. Thanks,
  5. I cannot upload a profile photo in my Public Information section. I have tried various photos and various sizes within the parameters given but still I just get "unable to upload profile photo". I have made contact a couple of times via email but have not received a reply. Any answers on this please? Many thanks
  6. Ok, I have only been here for a couple of weeks. Have only uploaded about 20 photos so far, obviously I have lots more but before I decide to upload anymore, can anyone tell me where I can find the statistics of each photograph? How many times viewed for instance? Anyone help me to suggest a way of viewing this information please? Thanks
  7. Hi there, I would like to change my profile picture. I deleted my old one and created a new one within the specs. My problem is that when I go to upload this new one, Shutterstock just uploads my old one! It doesn't say "unable to upload" or anything, it just goes ahead and displays my previous photo. I really don't understand how this is even possible. Are we unable to change our profile pictures or something?
  8. I don't know when this started to happen, but I noticed today that I cannot save my profile. The page sees an error in my portfolio URL. However, I didn't change that and the given URL is the original one that I still can access. Maybe a problem with the space since updates in the SS software?
  9. When I click "Active Images" from my main contributor page, I'm taken to my gallery, but everything is in Italian. I've seen a few other threads with similar issues. Anyone knows what causes this odd behaviour? PS - I get the same page in Italian if I view my pictures from the forum (my image portfolio link).
  10. Does anyone know how I can get my profile seen or how I can get more followers on my portfolio? I just reached the 10 set albums which brought my profile public I believe. If anyone can answer these questions it would be greatly appreciated. Thanks! -Brandon
  11. Hello everyone. For several months now I've been expanding my portfolio and started to gain traction in my sales, which is great. But, i've noticed that, despite attempting to promote my portfolio through social media, i still have 0 portfolio views and 0 followers. Am I doing something wrong? How do you promote your own portfolios and get followers? I'd love you hear your techniques to expose your work to more people This is my portfolio URL: http://shutterstock.com/g/RPBaiao
  12. Hi guys, tl;dr Newish to microstock photography, would love to get feedback on current profile: https://www.shutterstock.com/g/gNesher?sort_method=popular The long version I've had a Shutterstock profile for a while now but only recently started to (try) and take it more seriously. I have about 150 photos, with the biggest seller making about 100$ over a few years and most photos never being sold or making 1-2$. On average I make around 10 sales a month which isn't bad but far from a secondary income source. As I'm only now starting to read more about this field I'd love to get some feedback - I know that there are some bigger sellers than the subjects I use, but I'm not entirely sure where to go from here. I try to upload photos regularly (I'm getting a few more in every week) but find that a lot of random photos get rejected due to the lack of property release (this can include anything from random houses, to ancient Roman coins). Obviously there's no one that is providing releases for these photos and it's never quite clear what is accepted and what isn't (especially as similar photos seem to be accepted rather regularly and already exist on the site). Thanks guys,
  13. So I am pretty new to Shutterstock and Photography in general. I made a account about half a year ago, and have added some pictures over the last few months. Now it has been a month, and I am getting not a single view, follow, or sale. I know my stock might not be the best ones, but there are a few really great images that I feel should be selling quite well. I normally add roughly 10-30 keywords per image, and try to add different keywords and titles for all my images. (Should I use less keywords? What is an ideal number? I have promoted my images and profile across many platforms from my own website to nearly all social medias. (Still not a single profile view.... Event though I know some have viewed my profile...) Am I doing something wrong here? Is my account "blacklisted" or "not public" or something similar? Please help me, I am really trying to make this happen, and plan to add much much more and better quality images, but right now I feel discouraged, as absolutely nothing is happening... PLEASE ANY ONE IF YOU HAVE ANY ADVICE PLEASE TELL ME! SEE MY PROFILE HERE..... MY PROFILE (http://shutterstock.com/g/mitchellraman) Thank you!
  14. I want to delete the photo and upload a new one. I click on my name on the upper right bar of my account, then click 'public information'. The image I currently have shows up with a 'delete' button next to it. I click this button and my screen greys out. Nothing happens. I emailed SS and they said they know about it and are " working on it". Does anyone else have this problem, and have they discovered a way around it?
  15. How do I see my or other contributors Public Profile? I can see those that have photos but can't seem to see Public Profiles if the contributor only has footage.
  16. I have been trying to update some info on my profile (address, phone and user name). I then get an email bounced back saying undeliverable. This have been happening for weeks. Please advise...
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