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  1. Hello I not recieved money. When will I get my money 228 dollars that must be send to my moneybookers account to 12 january 2016. Why I still did not get this money? I am waiting for this 228 money on my PayPal account now (I changed payment information from moneybookers to paypal) Why you do not answer ? I wrote many times to submit@shutterstock.com - but no any answer? Why you ignore me? Hope for your help. Thank you. Dmitry
  2. Hello Could anyone tell me WHY despite the +++ balance I still do not get the payment? THANKS @Alex Shutterstock
  3. On 4th May I received an email that my payment ( $1939.24 ) would be sent out by the 15th of the month ( Payment Type: Paypal). However, I have not received it so far. I have written to Support about this situation, but have not received any reply... I can only hope that my problem will be noticed by a SS forum administrator and some measures will be eventually taken. (iulias, Shutterstock Contributor ID: 959710) Here is the copy of the e-mail: Shutterstock <noreply@shutterstock.com> 4 May 2017 г., 0:50 3181503@gmail.com
  4. they cut 0.83 cents from my total payment but i do not care anymore because i am leaving soon.I think this must be what they want !
  5. Gave my best all the time. So upset because of this new payment and don't know I can work for it in the future? the Time I started with shutterstock the Payment was okay, but now? Perfect footage from wildlife, even rare footage and now... today found 1,80 Dollar my income for a perfect clip from Mountain Gorillas in DRC. This can not work! This is not fair...
  6. Hello, my unpaid earnings have exceeded the minimum for payout and have been like for a few months. My PayPal address is correct. Could you help me receive the payment? Thanks, Nena
  7. I am interested in this too, so I made some digging and I share my findings here. It is not so easy to compare the two services but maybe together with other interested contributors we'll get to the right conclusion: 1. PP withdrawal fees are not the same in all countries, some people pay a fixed amount and some pay %. I pay €2 for € and $2.5 for $ withdraw, no matter the amount but this is not conversion fee. After that PP converts the €/$ to my local currency at the worst rate which is secret, I mean my country's currency is not even on their list lately. 2. I see that Payoneer h
  8. I received mail from shutterstock on 3rd april for payment but didn't receive any payment in my PayPal account till date 17/04/2020 . Account settings and tax forms are all ok should i wait more? is anybody here with same problem ?
  9. January payment has been entered into the account on the 7th. But from the 1st to the 7th, I didn't receive the payment prompt email from Shutterstock as usual. I wonder if this is normal? Does anyone, like me, not receive an email?
  10. Hello all. Today March 14 i still not recieve my payment from SS altough i receive the email about my earnings earlier. Anybody else in the same situation ? Never had this issue.
  11. Hi guys, The question is mostly related to those folks who are using Payoneer. This Monday certain sum from my SS account was deducted and sent to somewhere. Today is Friday and I still don't see this sum in my local bank account as well in Payoneer account. This is my first transfer from SS to a bank account via Payoneer. How much time usually this transfer takes?
  12. Hi Everyone, I'm new to this place and curious to know after how many images uploads you got your first download and what was your first payment. I have been a contributor for over a month now and i haven't got any downloads yet. Is it normal for everyone or it's just me. How do you guys select the appropriate tags for your images??? How important are tags for the images? How do you guys motivate yourself and keep uploading and never give up?
  13. Hi, my payout account is set by PayPal. but PayPal does not support my country. Shutterstock paid some money to my PayPal account.But I can not withdraw money from PayPal. I need to change my payout account from PayPal to payoneer. Pls help me .. sorry for my bad English
  14. Hi, I just received the payment of 12/2019 via Paypal but I still haven't received the payment of 11/2019 which I should receive by 15 December 2019. It's getting me worried that I will receive it or not. I have been using Payoneer as my main method to receive payment for a year but however, I am not sure it is the reason why I didn't receive the payment so I changed my payment method to Paypal last month and then I received the payment of 12/2019 but not 11/2019. Can anyone or staff help me here? I received the notice about my payment on 5 December 2019 but so far, no payment was s
  15. Hi contributors, Today when I saw my earnings summary, I got shocked by seeing one image got downloaded for $ 0.17 only. As far as I know, minimum payout for per image download from SS is $ 0.25 and till now I had no issues with that. But as you can see below screenshots from my dashboard, I am really upset that the image got downloaded for even lower price than $0.25. When I searched on google for $ 0.17 per image download from shutterstock, I got surprised when one more person mentioned that his image got downloaded for $ 0.17 in below forum Also I f
  16. I reached my minimum payout (35$) twice since 1st October 2019 but no payment received/done. what i need to do? already sent email thru Contributor Care 3 times but i received nothing in the replied, received link back to the Contributor Care & i found nothing helping in the link provided i can provide screenshoot on this minimim payout set to 35$☑️ paypal account set☑️
  17. To day is Dec 13, Shutterstock was not reset my 'Unpaid Earnings' to zero. I don't know what happen is going!?
  18. Hi all, I'm just, wondering if anyone else hasn't been paid yet. Yes before you ask I've hit the minimum amount and looking back at recent transactions it's slightly worrying that nothing has still gone through to my account. Nothing has changed with my account but usually get it through on the 7th or before. Anyone got any advice?
  19. I'm not sure this is in the proper forum. Please move if needed. Hi, I recently received an email claiming that Shutterstock would no longer be doing check royalty payments as of June 1, 2019. Always being suspicious of all these types of emails, I checked the site, and do not see any such announcement. Was that a true email or is someone trying to spoof shutterstock? Thanks in advance.
  20. Hi, I noticed on the Payment History page that Shutterstock separates payment from US Sourse to non US source. Are we supposed to split that into two different areas on the income tax form for revenue Canada?Or do we lump it all together as a single payment? Another question I have is do we convert that into Canadian funds on the income tax form? I see that they want the interest rate marked down on the form. Thanks, Charles
  21. Hi, I'm new here, sop apologise if this has been mentioned elsewhere. But, I'm having problem with my payment system using PayPal. Whenever I entered my PayPal email address in the box provided, It always says that the email is "invalid". Can anyone help please? Thank you!
  22. The December 2018 earnings were not calculated. It is now January 1, 2019. The unpaid earning was not reset to zero at the end of December. However, the monthly income has exceeded the minimum payment amount I set. It hasn't happened before. My account is very secure and the tax form I submitted is normal. What is this happening? i request your help. @Alex Shutterstock
  23. I used to get a payout to my skrill account after I earn 75$. I have more earnings sitting on my balance for a couple of months now and there hasn't been a payout. Have the rules changed now and we need to specifically request for a payout or has the limit gone higher or something? I'm sorry but I haven't been very active for a while. Any help will be appreciated.
  24. Hi, anyone can help me . how to get payment from shutterstock to payoneer . I dont know the how to fill the form of "Request a payment". on payoneer. New payer> .........................................? company/ individual.. company name :. wesite url: ? contract fast name, ? last name ? email ? etc... pls if possible give me the guide step by step.. Thank you Masum A Hasan
  25. Does any one of you have a delay in payment from Skrill to a bank account? I am withdrawal money on 12/7/2018, but it's still on Pending...
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