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Found 19 results

  1. I noticed that my iPhone Shutterstock widget stopped showing earnings sometime today. I deleted the app, re-downloaded and installed it— and now earnings not only don’t show on the widget, but the app itself shows an error when I go to earnings. I haven’t seen anyone else report this. Is this just me, or is anyone else having this problem?
  2. When I try to log in to the app, I get an error message "Too Many Requests". I'm not sure if it is related, but I have gotten numerous notifications to change my password to the site lately. I've requested support twice, without success. Any help would be appreciated.
  3. Folks, Here is strange application found in Google Play Store. This guy sends SS images by image ID for free. Any. https://play.google.com/store/apps/details?id=com.hossamgamal290.Shutter_Stock_Free According to description of this app: and Looks like he's robbing us. Any thoughts? P.S.: Oh, yeah... I am not talking about SS trademark used like this
  4. Has anyone else had the update to the Contributor app which has changed the layouts and colouring? It's changed to a stark white background, all the daily and monthly earnings are just in list format now, it's awful Also, all the notifications seem to have stopped since June 7th. What a step backwards.
  5. Maybe it's me, but my app on the iPad has not been showing anything under the 'Activity' tab for a while. Is this an app error, my ignorance, something else?
  6. I 've got new notification with the message of" The customers have added this image to 5 lightbox" as can be seen in attached file. What's the meaning of this notification?
  7. Hi to all! Like 10 days ago I have problems with photo upload via iPhone app. I do it, but they disappear! Even if I edit it right away, they don't show up in 'pending approval part'. Anybody else? Thank you!
  8. Anybody experiencing issues with the iOS Contributor's app under iOS 11? I can view "Activity" but when clicking on the other tabs (Earnings, Submit, More), the app stalls and eventually crashes. I've reinstalled the app twice, force quit several times and even restarted the phone a few times (iPhone 7+). Nothing works. Anybody?
  9. For a couple of weeks when I submit I recive the thanks email like I should but then I got 17 emails for the same accept or not pictures. I have sent email to help but have not heard back. Any one else having this issue.
  10. Good morning, Anyone else using the iOS contributor app noticed that recently new sale notifications are not showing up? By that I mean the ones that used to show up when an image sold for the first time, 5th, etc. The earnings at the top update, but that notification is no longer showing. I also used to get notifications with the app closed/phone locked, and those no longer show up either. No settings were changed on my end. Not a deal breaker, just an annoyance.
  11. Good morning everyone, This morning the app kicked me out and asked me to login again, no problem there. When I try to login though, I get a "Something went wrong" error message. Anyone else not able to login via the iOS app?
  12. Is anyone having problems trying to upload images via the ios app? I've had the "failed upload" message since the system went down on Friday. I've tried logging out and back in again (very technical I know lol) but it didn't make any difference. I'm hoping it'll be sorted out once the Easter holidays are over... I know uploading on the desktop is working okay. 《Not to worry, it seems to be sorted now ☺》
  13. Good morning everyone, I have a question about the contributor app you guys might know the answer to. Every time one of my pictures make a sale for the first time, I get a notification saying “Your media was downloaded for the first time!”, or for the 5th time “Your media was downloaded for the 5th time!”; if there are other notifications I don’t know, I think the most I ever sold of a single image was 6 or 7 times. This brings me to my question, today I received a notification I had never seen before - “You have 1 new download from Shutterstock customers!”. I checked my earnings tab, and there’s nothing there. I checked on the contributor earnings summary page on the pc, and no new sale either. Is there a delay, or is there something I'm missing here? Thanks!
  14. I'm getting one after the other sales notices in my contributor app on my phone. Anyone else? This has been going on for half the day. I think there is an issue. Anyone else?
  15. To make more use of the images and videos I have, in last several weeks, I have packed some of images/videos into Wallpaper/Live Wallpaper Apps for Android devices, and loaded them onto Google Play Store. So far, I created six of them, and I added a link for my shutterstock portfolio on home page for each of my Apps in Google Play Store - it shows I have the copyrights for the images/videos and hopefully it can maybe add some exposures to my shutterstock portfolio. Here they are: Northern Lights Wallpapers https://play.google.com/store/apps/details?id=com.seanxu.northernlightswallpapers Spring Clouds Live Wallpaper https://play.google.com/store/apps/details?id=com.seanxu.springcloudslivewallpaper Demo Video: https://youtu.be/TlD-dm_0QRQ Colorful Colorado Wallpapers https://play.google.com/store/apps/details?id=com.seanxu.colorfulcoloradowallpapers Sunset Lake Live Wallpaper HD https://play.google.com/store/apps/details?id=com.seanxu.sunsetwinterlakelivewallpaper Demo Video: https://youtu.be/AwpMkO8J-ZA Real Waterfall Live Wallpaper https://play.google.com/store/apps/details?id=com.seanxu.realwaterfalllivewallpaper Demo Video: https://youtu.be/Zu-kWNSZ438 Summer Marigold Live Wallpaper https://play.google.com/store/apps/details?id=com.seanxu.summermarigoldlivewallpaper Demo Video: https://youtu.be/5LiJqgIW9n8 Have you done something similar? Do you have your images/videos in any mobile apps? Please share. Thanks.
  16. Dearest Shutterstock, I'm not sure why the contributor app is no longer, but every time I go to the activity page or the earnings page, I get an error that says "Error Something Went Wrong". The sales figures don't get updated. I'm running iOS 9.3 on an iPhone 6s Plus, and I'm running the latest version of the app v1.3.2(64). Is anyone else experiencing this problem? Thanks, E. Rocka
  17. Hello, We are pleased to announce a significant update to our Android Contributor app. Shutterstock Contributor version 1.4 is now available in the Google Play store. This update focuses on the upload and submit experience in the app. We hope that these enhancements will make it easier than ever for you to submit your photos directly from the app and benefit from an improved submission flow. You can now edit your images in batches and zoom in to see the details before you submit for review. This means you can edit multiple submissions at once rather than one image at a time. We also improved the keywording entry interface with a preview image, and now you can enter multiple keywords simply separated by a comma or paste them in all at once. We strive to give you the best experience with this app - If you have suggestions, additional feature requests or want to report an issue, write to us at submit@shutterstock.com or visit the “More” section in the app to contact us. I look forward to your feedback. Michael Petry Product Owner, Mobile, Shutterstock
  18. Hello there, We have just released Shapeover Lite on Mac OS. Unique graphic and design tool. It let you do a lot of amazing artworks. https://itunes.apple.com/us/app/shapeover-lite/id1127780520?ls=1&mt=12 Here’s a promo video of it https://vimeo.com/169354589 And site of the app http://shapeover.imagestudiopro.com/ Let us know if you have any questions. Many Thanks, Elena
  19. Hi, This weekend we released a new version of the Shutterstock contributor app for the iPhone. I want to share some of the new features that we hope will make the experience much better for you. We have focused on improving the upload experience overall. Some of the new features we have added include the ability to preview your uploads in full screen before you submit, and to upload multiple images at once. You can also edit in batches now. This means you can add or edit multiple submissions rather than one image at a time. While we were building that we improved the keywording experience overall, now all you need is a comma to separate keywords. We want to give you the best experience possible with this app - If you have suggestions, feature requests or want to report an issue, write to us at submit@shutterstock.com or visit the “More” section in the app to contact us. I look forward to your thoughts and suggestions. Also, for our contributors using Android, we are hard at work on similar improvements and will update you soon. Michael Petry Product Owner, Mobile, Shutterstock
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