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Ivan Dunsmore

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About Ivan Dunsmore

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  1. Sorry for taking time to answer. For some reason response box was greyed out for a while... In any case, thanks for taking a look at the file. Now I will know what to do next time and that's really a great help! (My alternative is to copy-paste everything manually to each stock video website).
  2. Hi Taras That software looks interesting, so I'll definitely give it a try. It may be that the csv file is corrupt. In fact when I save it from Excel I get a message (see attached screenshot) to which I always answer yes. I've also attached the csv file. Thanks for your help Keywords Shutterstock.csv
  3. I ended up just doing a manual copy-paste of all the information in my excel sheet. I contacted Shutterstock by email and they told me to to remove the files completely along with clearing the clearing cache and cookies and then try to upload again. Didn't work for me, and afterwards they just stopped answering me, so customer service is pretty useless.
  4. Hello people, I have just uploaded many videos and am just in the process of submitting the keywords in a CSV file. However the website keeps rejecting the CSV file with the message "We can't read what's in your file. Please re-save or re-export your file, and try uploading it again" What I have tested so far, but with no results is: - removing the spaces between commas and the next keyword - I had misspelled a category and I corrected the spelling to the officially accepted one I have attached a screenshot of my excel file before I save it as a CSV file. I can't see what is wrong with it. Can anyone help?
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