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yuilee

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About yuilee

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  1. My portfolio is back now.😭 Thank Shutterstock Contributor Care Team and Tech Team so much for helping this issue.
  2. @Sheila Fitzgerald I have tried tagging admins and send message to them. I try everything I can but I still got a broken portfolio. I really want my portfolio back.πŸ€•
  3. I really don't know why it needs so much time and is still not fixed. They always say" It has been reported to our tech team which is reviewing this matter." It has been a half year, and Contributor Care Team answer the same sentence everytime.πŸ˜• my portfolio https://www.shutterstock.com/g/yui+lee_cute
  4. @k_t_graphics I sent the message to three Administrators. But still not read yet from Mar 22.πŸ₯΅
  5. The problem is still there....πŸ₯΅
  6. @MJD Graphics It is really a bug. I never changed my URL. I changed my display name and this issue just happened. In my account, I change the display name, and the portfolio URL get changed automatically on my portfolio page. I follow the rule, but this issue still happen to me. I don't know how to do.
  7. @Yori N Thank you for telling me about this. Hope it can be resolved this time.😌
  8. Thank you for telling me about this! It is really a problem. When I change my Display name, my portfolio URL is changed everytime. But the "portfolio URL" below the Display name is not changed. My portfolio URL can be changed so many times by display name, but I cannot change it back to https://www.shutterstock.com/g/yui+lee_cute. Because of the "+"and"_". I sent this issue to them once but got no response from them. They always say that they have reported this issue to the Tech team. I am keep trying to that them know about this situation.πŸ₯΅
  9. The correct URL is https://www.shutterstock.com/g/yui+lee_cute. I cannot change it.πŸ₯΅ It is the 404 one.
  10. Thank you for telling me. It is really a strange situation. I will contact contributor support again.
  11. I'm keeping trying now.πŸ₯΅ Still waiting.
  12. Thank you!@Studio 2 I really appreciate your help.☺️
  13. @Studio 2 It is still a problem. https://www.shutterstock.com/image-vector/chinese-dessert-dumpling-bamboo-steamers-1484289944 If someone don't know my ig, they cannot go to my portfolio page. I click the display name below my image, It is go to 404. I want to display my artworks to friends and others through any images on Shutterstock. It is my portfolio, I really want it back to normal.🀧 I am really sorry for taking a long time to answer you, I am not so good at English.
  14. Yes, I still can selling images. My account is still there. But I cannot go to my portfolio page from my dashboard and my name below my image.
  15. @MJD Graphics I can see my images by https://www.shutterstock.com/g/yuicolour But when I click the my image portfolio on the left, it shows "Well, this is unexpected..." Still cannot see my portfolio....
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