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ShotHappens

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  1. Alex, please find out in the technical department when the problem is solved?
  2. I do not know how many video. I write for 3 months in those support, the answer is one: we see the problem, we know the problem, our team is trying to solve the problem.) If that - write to us. Here I am writing, almost every week)
  3. I need my username to be Usmanoff, not UsmanovMotionPic. And need portfolio URL https://www.shutterstock.com/ru/video/search?contributor=Usmanoff (I think) So that when you click on Usmanoff, people can not get into my portfolio. I do not want username UsmanovMotionPic) Screenshot included, try it In the database, when sorting by author - there is still an old name, which is not needed. New (Usmanoff) does not appear. The problem was discovered back in May, I'm still waiting for a solution, but I still do not have access to the portfolio. Fix it, please.
  4. Good day! Indicated the ID of the footage, the date of Approve, in brackets - the date of the electronic notice of Approve. (clips were not displayed in the portfolio in 72h): 01. 1008497626 - appr: 03.14.2018 (e-mail - 03.15.2018) 02. 1008497665 03. 1008497662 04. 1008497659 05. 1008497656 06. 1008497653 07. 1008497650 08. 1008497647 09. 1008497641 10. 1008497638 01. 1008570400 - appr: 03.15.2018 (e-mail - 03.18.2018) 02. 1008570397 03. 1008570394 04. 1008570391 05. 1008570388 06. 1008570385 07. 1008570382 08. 1008570379 09. 1008570376 10
  5. Good day! Indicated the ID of the footage, the date of Approve, in brackets - the date of the electronic notice of Approve. (clips were not displayed in the portfolio in 72h): 01. 1008497626 - appr: 03.14.2018 (e-mail - 03.15.2018) 02. 1008497665 03. 1008497662 04. 1008497659 05. 1008497656 06. 1008497653 07. 1008497650 08. 1008497647 09. 1008497641 10. 1008497638 01. 1008570400 - appr: 03.15.2018 (e-mail - 03.18.2018) 02. 1008570397 03. 1008570394 04. 1008570391 05. 1008570388 06. 1008570385 07. 1008570382 08. 1008570379 09. 1008570376 10
  6. Good afternoon, the problem is the same. And this one is preserved. The first time was seen on March 15, 2018. Does the expected repair time be unknown?
  7. Good afternoon! Can I find out what happens when I select "popular"? In my portfolio there are many clips in the "popular" in a short time, and new, approved clips do not appear. How long will this take place? Thank you!
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