Jump to content

Moon Le

Members
  • Content Count

    20
  • Joined

  • Last visited

1 Follower

About Moon Le

  • Rank
    Member

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. their rules to meet their wide pool of reviewers' ability.
  2. Thank you Linda for your understanding of my frustration. Agree with you the parrot story and appreciate your examples. I already shared in my replies on Tuesday. You may reread it. 1. No visible details in photo: Thank you Sarah for your comments. Yes, it is helpful for me to revise my dahlias descriptions. And since I submitted them in batches, all the photos are same concept, same location, same story. That is why I grouped them in a story. Beside that, you may check back some details in my reply above (5. Why did I make novel or a long description?) or 4. Rule is Rule or the very beginning: 1. 1376691290 - Groups of Succulent plants (20 photos in different styles). All of them add to this thread today, since I find that they are proof showing my works were unfairly judged by the only 1 rejection reason: Tittles - Title must be descriptive of the subject matter and must be in English. Titles cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess.
  3. Thank you for your thoughts. A new idea. I would consider legal risks for my up coming submission (if any). I have got many rejections since I joined Shutterstock and I happily resubmitted as usual. However, when I got time to compare some of the reject/approve, I found that the rejection was done improperly. It got my attention. You may say some reasons such as either accept by mistake or reject by mistake, but I know that I do hard for my works, so I need the SS reviewers do the same on my cases. If they reject, it is ok with many other reasons, but it is totally non sense they set all Rejection Reason: Tittles - Title must be descriptive of the subject matter and must be in English. Titles cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess.
  4. As you see, I am using English/American language to sell my works and share my thoughts. The only problem is that their reviewers do not review my works properly. What I mean here is my hope that SS will amend their rules to meet their wide pool of reviewers' ability.
  5. Thank you. I hope Shutterstock will amend their rules since some of the contributors are not English speakers.
  6. Yes, I did as you said before, submitted in smaller batches, divided my photos in multiple parts, but then it caused a problem that I resubmit duplicated photos. I found it take a lot of time for both sides. It was not effective at all. I don't question for compensation. Just like you said, try my feet in the reviewers, so I did ask for the reviewers' turn. The reviewers work for money, so do I. But I don't see any of their responsibilities in reviewing my photos. That is why I raise my concerns. If you read through all my photos that were rejected, you may understand what I mean. So are you saying because they don't understand, they can freely make default Rejection Reason for all of my different batches: Tittles - Title must be descriptive of the subject matter and must be in English. Titles cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess. Have you read through my sharing and have you read through Shutterstock rule for contributors? I may use wrong English. No US. It costs me many things to submit photo for SS. SS is as other Image Agencies- sell and buy photos. They set the rule, I follow, but some of their reviewers do not follow it. That is why I raise this topic, at least SS will be aware of their reviewers and how hard they really are doing their work.
  7. Hi all, Thank you very much for your comments. Please find the following replies. 1. No visible details in photo: Agree with all of you. I did double check the photo description at Safari and yes, there were irrelevant information. I reedited & re-uploaded. Ridiculously, they rejected me with another reason: Missing Property Release. I will try again. 2. Wrong Grammar: Agree! I corrected some and resubmitted. Some are approved. Thank you all of you guys for correcting my bad grammar. 3. Translate strange names into English. I tried. A. I googled the exact name of them in English: For example the succulent plants (Chick and hens). Thanks for Photogal's reply & explanation to Patrick Coooper's question. And yes, all of my succulent plant photos were rejected! Then I resubmitted new description (ref. text below). They were all approved. Apparently my previous submission (rejected under Tittle reason) was wrongly judged. Succulent plants are growing widely in highland areas, Dalat City. The nice atmosphere brings benefits for the plants to grow in bundle. There are many types such as burro tail, crown of thorns, hens & chicks B. I tried my best to translate the Vietnamese proper name of food into English. I even explained what it is with a hope that will make reviewers understand and ease their time for reviewing. Since there is no rule says that I can not use NON ENGLISH words. And I did clearly explained what is the food/plant in the description. You guys could understand what I wrote and correct me in spite of my wrong grammar. So how come the reviewer did not understand any thing at all and rejected from the plant to the food photos with only one shared simple reason: Tittle - Title must be descriptive of the subject matter and must be in English. Titles cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess. ? 4. Rule is Rule: Totally agree with you. But on 20 April, I submitted a set of photos, same concept, same style. They were approved. On the next day, I reedited some numbers in the description, and they all appear in my photos. But all of them are rejected (ref. photo below). Do you recognize that my photos are similiar, even the descriptions? The differences are: Photo IDs and the approved ones get technical issues: Dirty white background. That is why I wanted to resubmit and delete the approved ones later. But I got mad when the quick rejections come. Luckily, they leave me proof that Shutterstock Reviewers are neglectful. I would rather get the other rejected reasons that are persuasive and prove that Shutterstock reviewers are really working hard on our cases, just the same like us - all Shutterstock contributors are working hard. Some of you may say that each reviewers have their own ways. But Shutterstock have ONLY SET OF RULES, I do not care who are the reviewers. I care if I do right or wrong and Shutterstock Reviewers must pay the same respect. They can not say Yes then fluctuate dramatically, say No, without trying to make the company rule consistent. They approved my photos, I submitted more - the same ones, they rejected such with a non-sense reason: Tittles. So who does not follow the rule here? 5. Why did I make novel or a long description? You guys can practice on Google how to maximize your earnings via the tactics you input in your novels. The more you do, the more you earn. Ref: https://www.shutterstock.com/contributorsupport/articles/kbat02/000011450 6. Resubmitting, Apologies, and Rejection again: I did resubmit plant and numbers photos, they are all approved. I also made complaint to Shutterstock as one of you recommended me to open a ticket to feedback their reviewers. I got Shutterstock apologies for the inconvenience and I have not get time to reply to them until now. However, today I submitted some new batches, and again, the same issue: Tittles - Title must be descriptive of the subject matter and must be in English. Titles cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess. I fail to trust Shutterstock reviewers. A. 11 photos of Dahlia flowers: Rejection reason: Tittles I wrote a description of Dahlia flowers. At first, I did not know what is the name of the flowers and reached a gardener for the flowers' information. Hence, my description is as following. So what is wrong with the Tittles? Beautiful dahlia flowers can range from dinnerplate size to petite pompoms. There are 42 species of dahlia, with hybrids commonly grown as garden plants.Dahlias are hungry plants and grow better when they are fertilized. B. 2 photos of Mi Quang (Quang noodles): Rejection reason: Tittles Description: Quang Noodles with pork and shrimp (Mi Quang, Vietnamese cuisine): In Danang, it's a lot easier to find a place to eat Mi Quang than to eat Pho. Danang people can eat Mi Quang anytime of the day. C. 8 photos of Seoul Station, Korea: My wrong is that I forget to select Editorial. Surprisingly that my description style is different from the usual one - Commercial. I wonder why the reviewers did not recognize it since there is nothing saying that I am wrongly selecting a wrong category? Again, I doubt that Shutterstock is using a rockie reviewer. Description: Seoul Station, Seoul - Korea: 12 Sep, 2016: Unknown passengers at Seoul station. It serves dozen daily routes from Seoul to other provinces in Korea. It's huge and has many floors led to KTX trains D. 9 photos of picking beetroots: Rejection reason: Tittles This one is resubmitted. I reedited the description. Please do not say that the 90k VND is listed as special characters. I have used them a dozen times and they were approved. Picking up beetroots at a farm in Dalat city. With a ticket of 90k VND, tourists can sightseeing and harvest beetroots or sweet potatoes... Each is supplied a basket or a dosser to carry their harvest From my previous rejection to today's. I totally believe that we are treated unfairly by Shutterstock reviewer team. They keep saying rule but they never practice it well with lazy analytical minds. They abuse our time, money spending for the contribution. Let's say, will Shutterstock return us money (that they pay for freelance reviewers) for the photos which were previously rejected then approved again? Don't that cost Shutterstock Contributors' time + facilities + money just for resubmitting?
  8. Thank you for your analysis. Yes, it took me a lot of time to form keyword format. I did think that it was because of failure in processing the bulk photos. However, today I faced the same issue. If you are interested what is going on, mind you to check my below reply for all.
  9. On 22 April, I tried to submit nearly 100 photos with different concepts (flowers, food, destination, animals...). Some of them shares same concepts so I must share same titles for them. For example: 1. 1376691290 - Groups of Succulent plants (20 photos in different styles): Description: Succulent plants are growing widely in highland areas, Dalat City. The nice atmosphere brings benefits for the plants to grow in bundle. There are many types such as burro tail, crown of thorns, hens and chicks. Reject reason: Title: Title must be descriptive of the subject matter and must be in English. Titles cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess. What is that the other language in my description? Dalat is a proper name of a travel destination, the same like Paris, New York or Kuala Lumpur, I have used such words for many of my approved photos. So why today it is rejected? Is Shutterstock reviewers new joiner? 2. 1376146865 - Groups of Puzzle numbers (35 photos in different styles) Description: Number puzzle mat for children. Children can both play to fill right numbers to the blank (3,4,5,6,7) or can change the square shape into a mat to sit on. The colorful toy is safe for children to play Reject reason: Title: Title must be descriptive of the subject matter and must be in English. Titles cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess. Again, what is the wrong with this title - describe a group of puzzle number ? Previously I submitted some of them, and they were approved, but today all are rejected. I must count in details every single numbers in the 35 photos to meet the descriptive expectation? 3. 1376677016 - Set of food photos (4 photos in different styles) Description: Phnom-penh clear rice noodle soup in Vietnamese style (or Hu tieu Nam Vang): Vermicelli noodles is cooked with pork broth and added with topping such as shrimps, offal, cooked pork, squid, & vegetable Reject reason: Title: Title must be descriptive of the subject matter and must be in English. Titles cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess. Again, What is that the other language in my description? Pnom Penh is capital of Cambodia, should I use their special writing letters instead of Latin words? And the food has it own name - Hu tieu Nam Vang the same like Pho in Vietnamese, I did input in the parenthesis marks for explanation "&" mark to meet expected word length. What should I do here? Create a new translation for the food name so that the reviewers can totally understand without minding to cross check what are those words in case they dont understand? I have many hundred food photos were approved previously, then why are they rejected today? 4. 1376888597 - Set of animal photos (16 photos in different styles) Description: Wildlife animals at Vinpearl Phu Quoc Safari, Kien Giang Province, Vietnam. They are parrots, goats, lions, giraffes.. Visitors can walk through open areas or drive in bus to visit some endangered one. Reject reason: Title: Title must be descriptive of the subject matter and must be in English. Titles cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess. When I visited a Safari, I described where and what I saw, wrote down and listed some of the animals I see in the Safari. Is it not descriptive? And even if my 2 type of photos are different (lions sucking milk vs the parrot), why was either the parrot or lion rejected, instead both of them are rejected? There are more of my photos rejected among this ~100 photos. I dont have time to check all. All contributors for Shutterstock spent a lot of time for creating photos, then describe all effortlessly. But today I feel disappointed with Shutterstock reviewers' reject reasons. It proves the reviewers' inability to smartly widen their knowledge on the contents of product they are qualifying except the look. I tried to introduce the food, the destination, the creativity; however, the reviewers prefer checking the technical end instead of the stories behind each photos. Contents that are so famous to others but strange to the reviewers' world are enough to make them switch "reject" automatically without any close checking why and how. We need a human reviewer, not a machine. Thank you.
  10. Thank you for your advice. By the way, I am still struggling because I dont know photoshop, so I am now unable to sell my own portrait
  11. Yesterday I upload on FPT around 200 photos, nothing shown until now. I tried again, upload 6 videos, the highest one is 120MB. Now nothing shown (attachment). I tried again this morning, upload 10 photos via FTP and on another hand, upload the on Shutterstock as usual. The traditional way works, while the FTP's have gone nowhere. May anyone help me :(
  12. Lol, Thank you so much. But sorry, my question may mislead you. I mean I want to remove the Editorial Use Only option. Because I think I was the model of that photo, I will upload myself model release to replace. So what will be the right way to do instead of selecting the dustbin icon. ?
  13. Hi, thank you for your guide. I have 2 issues: 1. My friend shot me photos, I did upload as Editorial use only, but now I want to remove it. How can I do it? https://www.shutterstock.com/image-photo/dong-thap-province-vietnam-jan-14-728859964 2. I took photo of myself and want to upload on Shutterstock, but I dont know how to make the model release, your guide is somehow funny and it seems more time effective than the current model release form. Would you please share your ways? Thank you a lot
  14. I wonder what's wrong with these photos? I took flowers and then I got the rejection reason: "Model Release". And then I took photo of my city, a bridge at night as picture shown, I need to get Trademark? What s wrong with SS reviewers? Can anyone explain this as I see this is a kind of wasting my time for nothing? Thanks[/img]
  15. Thank you, I was too made at the reviews to notice I am at wrong forum. Sorry for this disturbance.
×
×
  • Create New...