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Ronnie Chua

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About Ronnie Chua

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  1. You've got too small a portfolio, so don't expect too much, really. You have to spend more time post processing your images. They looked flat generally, some have blown out skies, etc. Before you upload, do a search of similar photos and ask yourself: Why would anyone choose yours over the others? Many people make the mistake of thinking they take good pictures (or they think they take good pictures) and so they should make money on stock sites. Nothing is further from the truth.
  2. Today, I received a rejection from Shutterstock for 3 images featuring a model for the following reason: "Model Release--A complete & accurate Shutterstock approved model and/or property release is required." I had already attached a universal model release to all three images (Nos. 377193418, 377193421, 377193427). The same model release was used in previous submissions for the same model shoot and were accepted by Shutterstock, so I'm surprised that the model release is not considered "complete and accurate" this time around. Has Shutterstock changed its policy on model release and the types of form/information that is required? Please advise!
  3. I still cannot understand how a fixed rate payment for EL limits SS's ability to drive more downloads. After all, the only thing that has changed is our payout; as far as the buyer is concerned, nothing's changed (are you passing on these "savings" at our expense to your customers?). On the contrary, if you don't treat your contributors well, they will lose the motivation or incentive to upload more content. Then you'd really have a problem trying to "drive more downloads."
  4. I sent an email to customer service to have them change it for me. Problem fixed.
  5. Twice this week, I tried to update my new address on Shutterstock and failed. After submitting a request for address change, I received the following email: ----- Forwarded Message ----- This is the mail system at host smtp.shutterstock.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <submit@shutterstock.com>: host ASPMX.L.GOOGLE.com[] said: 550-5.7.1 Unauthenticated email from yahoo.com is not accepted due to domain's 550-5.7.1 DMARC policy. Please contact administrator of yahoo.com domain if 550-5.7.1 this was a legitimate mail. Please visit 550-5.7.1 https://support.google.com/mail/answer/2451690 to learn about DMARC 550 5.7.1 initiative. l97si9012582qkh.74 - gsmtp (in reply to end of DATA command) I also tried submitting a mail to Shutterstock via its Contact page but failed too. Can anyone from the technical side please help?
  6. Changed my password and tested it on submit.shutterstock.com. But still encountered the same error message on ftp.
  7. I'm trying to set up ftp via Filezilla for first-time video upload and followed the instructions on Shutterstock. Yet, I encountered this error: I checked and double-checked my login email address and password to make sure they are correct. Yet I don't understand what's wrong. I don't have any problem setting up ftp to other sites, but this one is giving me a real headache. Can anyone offer advice, please?
  8. I've just started to create digital videos, so I'm new as a video contributor. I tried to create an ftp connection via FireFTP (Mozilla Firefox addon) and FileZilla but both failed. I double-checked my account email and password, yet I cannot connect to Shutterstock. According to Shutterstock's FTP tutorial, I'm supposed to leave the Port number field blank. But every time I did that, I encountered an error message saying Port cannot be blank. Has anyone used FireFTP for video upload? Can anyone please advise me on how to set up ftp, please?
  9. Up to just about a week ago, I had about 560 images in my portfolio. Today, I was shocked to find just 557. Going through my portfolio, it was hard to pinpoint the missing files but there was one in particular that sold quite well but is now removed from my portfolio (Photo ID 214665796). I did not receive any notice of deactivation, or any explanation from Shutterstock. Has anyone experienced this? Is there a glitch in the system, or what? This is baffling!
  10. I wrote to customer service and just got confirmation. But the downloads this morning still did not adjust to the new rates!
  11. Yesterday (July 7, 2014), I reached a new threshold in my lifetime earnings. Yet today, my earnings failed to adjust to the new earnings schedule. Has anyone experienced this sort of delay lately?
  12. I think the pink/red is chromatic aberration. For each exposure, did you get rid of CA in LR first before exporting to Photomatix? I never get rid of CA in Photomatix because it's not as effective as LR.
  13. 1. White balance on skier photo is definitely off 2. Sculptured door knobs might get rejected because they are someone else's artwork. 3. Stairways and coastal waters out of focus and lack of theme. 4. Zebra poor composition. For your first 10, focus on simple subject matters (e.g., fruit or food subjects are great, or objects such as bunch of crayons/color pencils will do. Point is, keep it simple!). Throw in a couple of portrait shots of you kids/friends, etc (make sure you attach Model release). Remember, shoot in proper/day lighting (forget about night shots for now). Keep ISO at 100, f/13 or so, and if necessary use a tripod. Don't kill yourself trying to search for an "artistic angle." The reviewer is looking for stock images. As long as your images are "technically" OK, they'll be accepted.
  14. Joe, at this point, don't get too hung up on making money being a photographer. I'm quite new myself and a part-timer, but the reason I'm doing stock is because I love photography. When you love what you do, you'd naturally be motivated to improve on your skills. There's a wealth of info on the Internet & Youtube (or even your public library) regarding photography lighting, tricks, techniques, etc. My advice is expand your knowledge and then go out and keep shooting pics and asking yourself on how to improve your photos. When you are ready to produce "technically correct" photos, things will become a lot easier.
  15. Thanks for the link, ruxpriencdiam! Just what I thought, but I couldn't find it for some reason.
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