Maxal Tamor

When the doctor tells "an apple a day…" maybe he means "an Apple a day…"

Still no "Landscape", "Flora" categories?

Ma quanti parlano italiano qui!!

What is a "moderator"? (Never seen one here…)

Some years ago real persons answered in hours, maximum one day. Today bots need weeks to give irrelevant answers They call it "exciting improvement"

Alex, after 6 mails I have finally get the answer: "Hi Alain, I do apologize for the inconvenience caused.We highly appreciate your response , I have already forwarded the request so my dedicated team will reach back to you soon." So… wait and see…

You have not to be sorry I was thinking about that too. But if it was the browser, also other thumbnails should have the same problem… and they have not, I never had this problem before. I think that the problem is that the generation of the thumbnails by Shutterstock doesn't correspond to the Chrome specifications. And as Chrome represents 62% of the internet users it is enough problematic.

Some days ago I have got some simple vector accepted. Everything is okay, except that the thumbnails in the portfolio appear blurred in Chrome (62% or internet users use Chrome - https://goo.gl/eK3svM ). So I have contacted Shutterstock to tell about the problem. I have been very precise, sending the images ID and a screenshot of the portfolio, as I see it. The first answer was that the ID that I sent were not correct. After a verification I can affirm that they were correct. Then in the second time they answered that “If images were blurred they want get approved” (I think they meant “won’t get approved”). Again I sent the screenshot, with this time “Blurred thumbnail” written The answer arrived: “As we have checked your account it says that all images are approved as per ShutterStock terms and conditions if you like we could forward your email for a second approval.” I am speechless…… I have the impression to speak with a wall, a deaf one!! Maybe @Alex Shutterstock can help?

I wish we could meet on the top of eiff EL tower and drink a SODa

I appreciate many persons here (and you are one of those), but frankly for me the sens of "friend" and "friendship" is quite different…

I agree with that. When I have a doubt I submit as commercial. Then if they are rejected I resubmit as editorial. Last week I did that. Some were rejected on SS, all were accepted on FT.

+100 Victor you should know (but I am sure that you have already understood it) that Occidental people are a little arrogant

Yeah, they will enter in Fortune 7 500 000 000 !!!

But they are still usable by the customers, right?

Thank you for the answer. But I still don't understand the real problem. Does the fact that a release is in the folder "Archived" mean that is is no longer valid or usable? (By the way I have just seen that I have this problem too)