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Alex Shutterstock

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  1. Hi, Later today, we’ll release an update to the submit page that allows you to add a second category for your images and clips if you’d like. This update will also apply to the Edit page, where you edit your approved content. We had planned to entirely remove the second category from our experience, in order to streamline the submission process. However, as the field is optional, it won’t really slow you down if you choose not to add it. Also, we heard from many of you that you felt that that second category offered another path for your work to be discovered, so we have restored this feature. Thanks!
  2. To help improve your experience, Shutterstock is undergoing scheduled site upgrades on Thursday, September 20th, from 10:00 p.m. - 11:55 p.m. EDT. During this time you will not be able to log in to the Shutterstock website. We understand the impact this has on your ability to create, and we sincerely apologize for the inconvenience. We will let you know when the maintenance is complete. Thanks
  3. Alex Shutterstock

    Best SS friends and mates Club

    Hahahahahahahaha!! Indeed! You guys made my day!!
  4. Alex Shutterstock

    Update for Vintage photos and videos

    Hi @Linda Bestwick your PR for Vintage Editorial has been approved. Proceed with your submission. Alex
  5. Alex Shutterstock

    photos missing in my portfolio

    Hi folks, This was a temporary issue and the number of active images should be displaying the correct amount. Please let me know otherwise. Best, Alex
  6. Alex Shutterstock

    Site Issues Related to Cut Fiber Line

    Hi folks, This was a temporary issue and the number of active images should be displaying the correct amount. Please let me know otherwise. @Laurin Rinder I really appreciate your comment. I don't do what you all do, but I understand your frustration and why you write to us. I have a lot respect for what you do and don't think you are a bunch of whiners. Well, only when I read people's reaction after posting "We are excited to announce..." LOL All kidding aside, I just want you guys to know that we only post a message stating an issue has been resolved, based on actual status provided to us. Best, Alex
  7. Alex Shutterstock

    Shutterstock is NOT replying my email

    Hi folks, Sorry to hear you are experiencing delay on the responses. We are working on that. The good news are @ishanOfficial your case has been resolved and your name has been updated. @Linda Bestwick your PR for Vintage Editorial has been approved. Proceed with your submission. All the best to you !!
  8. Alex Shutterstock

    Best SS friends and mates Club

    Hi @Mirco Vacca Thanks for the invitation!! I am glad to be part of the club. @mandritoiu Did you mention moderator? LOL I am glad to be here with you guys!!
  9. Alex Shutterstock

    $1.50 Video Sale?!?!?!?!

    Hi Everyone, We are happy to report that due to the investigation conducted by our Chief Security Officer and Wix engineers we have been able to disable the functionality that made the licensed clip downloadable from the video preview. Wix users can no longer see the "Save Video As" or the "Inspect Element" options if they right click on the video preview. Thank you for your patience and for sharing this issue with the Shutterstock team. Please always let us know when you discover any issues, as protecting your content is a priority for us.
  10. Alex Shutterstock

    Surreal correspondance with Shutterstock debugging department

    Hi @Maxal Tamor Thanks for your post. Please send me a PM with the case number so I can look into it. Sorry about that!!
  11. Alex Shutterstock

    $1.50 Video Sale?!?!?!?!

    Hi Everyone, We are currently investigating this issue together with our partner, Wix. We appreciate your patience while we address the best course of action. Thank you for being a member of our Contributor community. Your partnership is important to us.
  12. @BAAS I was just informed that the issue you experienced early in the week accepting the TOS has been fixed. Please let me know if it is working for you. All the best, Alex
  13. Alex Shutterstock

    Help, Can not move releases from "Archived" to "Active"

    Hi @Alexander Image the release issue has been fixed. Please try moving your archived releases and let me know if it is working for you. @Maxal Tamor Please try moving your releases and let me know if it is working for you as well. Best,
  14. Alex Shutterstock

    Help, Can not move releases from "Archived" to "Active"

    Hi @Alexander Image thanks for bringing this up. We tried and it is not working either way. We have reported the issue to the Tech Team. I will keep you posted as soon as this issue is resolved. Apologies for the inconvenience.
  15. Hi @BAAS Thanks for bringing this to our attention. We couldn't replicate this issue. Please let us know if the TOS acceptance went through. If the issue remains, please try finalizing the registration process and submit some of your content for the initial review/approval. Both steps are very important and might be preventing you from moving forward. Let us know. Thanks
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