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vincent shutterstock

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About vincent shutterstock

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    Admin/Moderator

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  • Website URL
    http://submit.shutterstock.com

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  • Location
    Shutterstock Mothership

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  1. huynh le started following vincent shutterstock
  2. LadyRhino started following vincent shutterstock
  3.    Raunak Khaitan reacted to a post in a topic: Welcome to the New Shutterstock Forum!
  4.    mikeledray reacted to a post in a topic: Poor lighting rejections
  5.    963 Creation reacted to a post in a topic: Vector uploading isn't working. Again.
  6.    D. Pimborough reacted to a post in a topic: CLARIFICATION: reference image, property release, or nothing
  7. vincent shutterstock
    This is probably related to the other Uploading Issues that were reported.
  8. vincent shutterstock
    Which Topic are you selecting? To attach an screen shot, click "More Reply Options" when you post and you will see a paperclip icon
  9. vincent shutterstock
    Are the issues with the contact us page still happening? We just tried the links and all are working on our end. If a link so not working, please tell us which one. Also, what do you mean with "won't allow submitting"? what happens? is there an error message? Are you sure you filled in all required fields? A screenshot would also be helpful because right now we can't really tell what is wrong, if anything.
  10. vincent shutterstock
    We are investigating edit: Please see my update at the top of the Technical Issue forum
  11. vincent shutterstock
    This is usually a sign that the vector & jpeg are not uploading at the same speed & time. I'll report this to the tech team to investigate. A short term solution for you may be to simply wait a while to allow both images to upload
  12. vincent shutterstock
    Hi, I contacted the tech team about this. Have any of these uploads shown up at a later time? (and how long did it take?) Or did they never show up?
  13. vincent shutterstock
    Hi, I can investigate but I have a few questions first. Are there batches that are waiting for review for more than a week? On which date were these batches submitted? Have these batches been "passed over" by other batches you submitted later?
  14.    963 Creation reacted to a post in a topic: Footage sold don´t appear
  15. vincent shutterstock
    This does appear to be a bug, we are investigating it further and will make the fix as soon as possible. Thanks for flagging this issue.
  16. vincent shutterstock
    Hi, Our instructions for CSV files: http://www.shutterstock.com/contributorsupport/articles/kbat02/000006573
  17.    D. Pimborough reacted to a post in a topic: Bug again there: Facebook download below minimum earnings?
  18.    Jane McIlroy reacted to a post in a topic: Is this a record?
  19.    Karen Sarraga reacted to a post in a topic: Is this a record?
  20. vincent shutterstock
    If you see this message, turn TLS off and your uplaod should work
  21. vincent shutterstock
    Let me contact the tech & product teams to find out what is happening. I'll post here when I know more
  22.    Yavuz Sariyildiz reacted to a post in a topic: Is this a record?
  23.    Mihai_Andritoiu reacted to a post in a topic: Is this a record?
  24. vincent shutterstock
    Thanks! I fixed it. Obviously we are not going to use anything sarcastic or snarky, and I also want to avoid using terms like Gallery or Portfolio because those are already used in different contexts. So based on some of the suggestions, how about: "Content Showcases" ?
  25. vincent shutterstock
    Please limit the clutter by only posting serious suggestions and use the arrow button to vote for an idea
  26. vincent shutterstock started following Is this a record? and Not getting any reply from Shutterstock
  27. vincent shutterstock
    We like this idea. I can create a separate forum for these. I don't know what to name it though. "Show Me" seems strange and confusing for a name. Any ideas? EDIT: Feel free to show your support for a name idea by voting it up
  28. vincent shutterstock
    It's okay to send it from your inbox.
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