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D. Pimborough

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About D. Pimborough

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  1. D. Pimborough

    Uploading has been disabled for my account

    You would be better to send an email to contributor support. https://submit.shutterstock.com/contact Or a personal message to @Alex Shutterstock
  2. D. Pimborough

    Automatic tagging of images: when?

    If you can't be bothered key wording you shouldn't be selling images on stock Anyway judging by SS keyword suggestion tool you'd end up with nothing but junk keywords
  3. D. Pimborough

    Any way to clean the sensor on a Canon SX510 hs?

    Well I'm glad to hear that
  4. D. Pimborough

    Any way to clean the sensor on a Canon SX510 hs?

    As it's a bridge camera you can not without dismantling the camera which would no doubt run the risk of wrecking it. Even Canon state " Sensor Clean (DSLR only) " https://www.canon.co.uk/support/rcc/ Sensor cleaning is normally only required for cameras with removable lenses such as DSLRs, sealed compact and bridge cameras should not normally require sensor cleaning as the interior is not exposed to the outside environment like a DSLR
  5. D. Pimborough

    Any way to clean the sensor on a Canon SX510 hs?

    From Fixation website " Please note: We are only able to access and clean the sensors on cameras with user-detachable lenses. We do not have the facilities to clean compact cameras. "
  6. D. Pimborough

    Rejected due to legal compliance restrictions

    P.S. I forgot "NBA" have now signed up an elephant go check it out https://www.shutterstock.com/search?search_source=base_search_form&language=en&searchterm=NBA&image_type=all Really I agree the approval standards here are just up the spout
  7. D. Pimborough

    Rejected due to legal compliance restrictions

    But obviously its OK for some people to add both NBA & Spalding in their keywords and get away with it https://www.shutterstock.com/search?search_source=base_search_form&language=en&searchterm=NBA+Spalding&image_type=all and https://www.shutterstock.com/search?searchterm=basket+ball+Spalding&search_source=base_search_form&language=en&page=1&sort=newest&image_type=all&measurement=px&safe=true
  8. D. Pimborough

    Submitting Images from My Real Estate Work

    The Realtor does not own the property and can not sign the release.
  9. D. Pimborough

    FTP ~ Bigstock

    A response from BS "Thank you for contacting Bigstock Support. We are sorry to hear you are having problems with your FTP upload. The 530 Invalid Login error generally means you are trying to log-in to your FTP program using your Bigstock profile name. * You need to log-in using your email address that you registered with on Bigstock. Please see this link to our Help Center: http://help.bigstockphoto.com/hc/en-us/articles/200303815-I-am-having-problems-uploading-my-images If you still have issues, please reply directly to this email and we will investigate further. mine " I did use my email adress to try an log in not my profile name " (they didn't even bother to recognise I'd used my email login on the FTP log I sent them) BS " Thank you for contacting us about the issue you encountered on our site. It has been reported to our tech team which is currently reviewing this matter. We apologize for any inconvenience this may have caused and thank you for your patience and understanding while we resolve this matter." In other words we haven't a clue we'll not get back to you...
  10. D. Pimborough

    FTP ~ Bigstock

    Tried Cyberduck (for Windows) and the same error problem 530 Invalid Login. Please make sure you completed the photographer test and agreement before logging in, or goto http://www.bigstockphoto.com/faq.html to learn about common problems. Used the web uploader again today and I'm down to uploading one image at a time I emailed support@bigstock lets see if they respond
  11. D. Pimborough

    FTP ~ Bigstock

    Same here Sheila I thought maybe FTP would get round those problems but no joy As I recall from communicating to BS a year back they said I should use a different browser like Safari which as I don't have a MAC was a totally nonesensical suggestion.
  12. D. Pimborough

    FTP ~ Bigstock

    Thanks for the advice unfortunately I changed the password as you suggested and I still get the same error message
  13. D. Pimborough

    FTP ~ Bigstock

    Anyway I'm sick of the ongoing webloader issues with Bigstock and some people use FTP So I couldn't get it to work a year ago I thought I'd give it another try using Filezilla and the same old problem comes up 530 Invalid Login. Please make sure you completed the photographer test and agreement before logging in, or goto http://www.bigstockphoto.com/faq.html to learn about common problems. The FAQ is useless and as I've been on Bigstock since 2011 I don't need to take a photographer test! 🙄 I've used the same settings as Shutterstock except Host: ftp.bigstockphoto.com and of course the user name (my email) and password ~ both of which work when I log in on the web. I did try contacting BS last year but to be honest the people answering their help desk are just clueless. Any ideas what is wrong? Perhaps @Alex Shutterstock could offer some assistance? Here's the full Filezilla log Status: Resolving address of ftp.bigstockphoto.com Status: Connecting to 162.212.45.30:21... Status: Connection established, waiting for welcome message... Response: 220 Bigstockphoto Command: USER xxxxxxxxxxxxx@xxxxxxxxx.com (removed for security) Response: 331 Password required for xxxxxxxxxxxxx@xxxxxxxxx.com Command: PASS ****************** Response: 530 Invalid Login. Please make sure you completed the photographer test and agreement before logging in, or goto http://www.bigstockphoto.com/faq.html to learn about common problems. Error: Critical error: Could not connect to server
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