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Michele Paccione

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About Michele Paccione

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  1. What Darla said. Hopefully it'll work. You probably have a reviewer who's trying to meet their "rejection quota" by clicking a nonsensical reject button. I can't imagine why simple cartoon images would require a reference.
  2. Michele Paccione

    Urgent Response Required - Supposed Hack

    I’d also suggest Shutterstock look into the possibility that scammers have figured out how to get paid to answer zillions of emails to support about accounts being hacked. It just seems very coincidental that soon after SS turned to crowdsourcing support, the freelance support people started receiving a large influx of questions about hacking. We’ve seen this before with keyword spamming and image spamming, so...
  3. Michele Paccione

    Unreported SODs?

    They're sales that used to be substantial amounts but are now approaching sub prices. Lol.
  4. Michele Paccione

    Unreported SODs?

    It's not luck...it's several years of lots and lots of work.
  5. Michele Paccione

    Unreported SODs?

    Is anyone else experiencing a sudden lack of SODs? It looks like I stopped getting them sometime late Monday. Two days with zero SODs hasn't happened in many months.
  6. Michele Paccione

    Submission Page Update

    Just a reminder that this new submission process was supposedly put in place to make updates and improvements quicker and easier for IT, but weeks and zillions of complaints and a survey have gone by and not a thing has changed.
  7. Michele Paccione

    Submission Page Update

    "We need to impress investors by showing them people are spending more time on the site." "Yeah, but we can't get customers to hang around any longer.' "Well, the only answer is to get contributors to spend more time on the site then. We'll start by making the earnings page a bear to get through, so contributors have to click through a dozen pages to see their sales. Then we'll spring a new, 'improved' submission page on them that makes it take 3-5 times longer to upload and keyword stuff." "Eureka! Contributors now spend ten times as long on the site! we did it!" "But established contributors are uploading less." "Wiin-win...new contributors will make up the shortfall, and their royalties are lower, so we keep more money!" High fives all around.
  8. Michele Paccione

    New Submission Page Update & Poll!

    Can't submit anything...select category is broken. check marks don't show up when you select anything Uploader flashes on and off. Brll.
  9. Michele Paccione

    Submission Page Update

    The funny thing is that this was supposedly put in place so the IT guys could make changes more quickly and easily, but after three weeks of complaints not a thing has changed. I wonder what they consider quick?
  10. Michele Paccione

    Can't attach reference images

    Can't attach reference images. Great new editing system works like a charm.
  11. Michele Paccione

    Submission Page Update

    It took me THREE HOURS to upload THREE VECTORS today. That's an hour per image. You broke the submission page without bothering to fix the things that have been broken for months. You system still "loses" most vectors I upload, so I always get an error message that the matching jpg wasn't uploaded (it was). Today I had to upload each vector TEN TIMES to get one through to your editor. If you have more than one image with the same keywords and your system STILL doesn't recognize certain spellings (like xmas), and you say the spelling is correct, then hit submit, your system simply does nothing...the images will not go through. You have to refresh the page and then submit each image separately. I used to dread uploading to F------a, but now it seems like a stroll in the park on a fresh spring day compared to Shutterstock. Just go back to the old editor! Admit you were wrong.
  12. Michele Paccione

    New Submission Page Update & Poll!

    Can't believe they sent us that insulting email. Like if they tell us it's all good we won't notice how awful it is. A---e is now a breeze in comparison...and I used to dread uploading there.
  13. Michele Paccione

    Coming Soon! Our New Content Editor

    They obviously don't care. Because while we've been complaining about a million important broken things, they've been working on adding quotation marks to phrases.
  14. Michele Paccione

    Coming Soon! Our New Content Editor

    So that's why the site was down...the IT guys were adding "quotation marks" "around phrases?" Something no contributor has asked for? And now selecting a category is broken, and when I try to submit the system tells me there are spelling errors, but no words are highlighted and you can't "correct" any of them, so you can't submit, so the spelling thingy is broken too. "But we have" "quotation marks now," so everything's better. During those few golden moments when the old system was back, everything worked perfectly. Clearly you can bring it back.
  15. Michele Paccione

    Coming Soon! Our New Content Editor

    I was soooo excited...when the site came back up I had the old editor! I quickly wrote the descriptions and keyworded and submitted several images in under three minutes. It was wonderful. Then the new and "improved" editor came back. Oh, the pain.
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