I just ignore them paula, they try and provoke so just don't bite. No time for them whatsoever. They have even complained themselves when sales have been slow. If they don't like this thread they should begger off elsewhere but they seem to have too much time on their hands prowling the forums, looking for people to sneer at while high fiving each other in their deluded conceited authority. Sad really.
I only come on here when days are bad as there have been good weeks, even in 2019 so like you say, we all get our down days.