Darla Hallmark
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Model release rejection when using a shutterstock release for a self portrait
Darla Hallmark replied to txking's topic in Contributor Experience
You have to have someone else witness your signature. So you don't sneak off behind your back and sign a release without yourself knowing about it. -
SS eliminated titles some years ago.
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Hilarious if it wasn't so pathetic.
Darla Hallmark replied to Darla Hallmark's topic in Contributor Experience
They all died back in 2014. Bots are running the place now. -
We were unable to verify your identification
Darla Hallmark replied to abdel rahman shepl's topic in Technical Issues
That sounds like something you should take up with support. -
I just got a response from Bigstock support. To a query I sent six months ago. And, it didn't address the issue.
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Photo size: Iphoto says one thing, once in folder says different size
Darla Hallmark replied to Margaret Jones's topic in Technical Issues
Check your save settings. You may be compressing the image. Also, jpgs will be lighter weight than tifs or raw. You are also confusing MP and MB. MP is the size of the image in pixels. MB is the "weight" of the image in bytes. To know your MP, look at image size in your editor, multiply the number of pixels in width by height.. Shutterstock won't accept tifs, upload jpgs. -
Old info, not updated. The webmonkey died some time ago.
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The error message is pretty clear. "Your image (tartan.jpg) is too small. It must be at least 4 megapixels."
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portrait Automatic Image Rotation
Darla Hallmark replied to Naman Maheshwari's topic in Technical Issues
It's possible you were looking at your images in the viewer, rather than your editor, before submitting them. Save a copy of your image in the correct orientation from your image editor, then upload and submit it. -
Image rejected for "Too many keywords"
Darla Hallmark replied to SvetlanaSF's topic in Technical Issues
Was it "too many keywords" or "keyword spamming"? -
Shutterstock does allow buyers to buy the jpg preview of a vector, but only in the size it was submitted. (which is why I use really large preview images) Uploading a jpg only version of the illustration allows for buyers to select a size, as with regular photos. Until Shutterstock changes that condition to match the industry standard, illustrators will continue to benefit from uploading each vector design twice.
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The errors should be highlighted in red on your submit page. You either haven't filled in all the blanks, or haven't selected an image to submit. You do have to hit "enter" after typing in keywords, to make the move into the proper blank.
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My account suspended, I am accused of spamming (which I never did)
Darla Hallmark replied to Sirio Carnevalino's topic in Contributor Experience
Keyword "suggestions" are just that. I might "suggest" putting lime jello on your hot dog, but that doesn't mean you should. -
Unable to License
Darla Hallmark replied to Autumn Sky Photography's topic in Contributor Experience
There is a difference between taking pictures, and selling pictures. You asked the wrong question. -
You probably need to simplify your images. Can you post a outline view of one of them? How many nodes are you using, and what types of gradients or effects? When you say you are resizing, I hope you are resizing the entire artboard, and not just the image.
