It comes with the position. My father used to work in human resources for a big corporation. Even union leaders said he was a nice guy to deal with, a good person, but guess what, every now and then he took the flak. It came with the job, there's no way. After all, she may be a nice gal (and she looks like she is, really) but she's the one that delivered the news, she's the one that replied with nothing but copy and paste and she's the one that appears again out of the blue as if there were not over 100 pages of angry contributors asking a simple question: can you tell us how could this work better for us, can you show some numbers?